Outreach Coordinator/Vigo

Professional Management Enterprises; Terre Haute (IN); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated Outreach Resources to enhance community health outcomes. This role focuses on understanding member histories and utilizing a holistic approach to improve access to healthcare services. Outreach Coordinators will work collaboratively with case management teams to facilitate member engagement and implement gap closure initiatives. The position requires strong community outreach experience, a high school diploma, and a valid driver's license. If you are passionate about improving health literacy and member outcomes, this opportunity is perfect for you.

Qualifications

• Experience in community outreach is preferred.
• CHW Certification and/or CNA/HHA preferred.

Responsibilities

• Engage members in care coordination and case management.
• Educate members on health care benefits and services.

Skills

Community Outreach Experience

Health Literacy

Care Coordination

Education

High School Diploma/GED

Job description

Outreach Resources

Provide resources who are trusted members of the communities served and/or have an unusually close understanding of the communities to facilitate access to health care services, improve the quality and cultural competency of those services, and improve member health outcomes. Outreach Coordinator Resources work to increase health literacy, reduce costs of services, and improve care.

Pay Rate: $20.00/hr

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Work remotely; local travel is required.

Job Description

The overall approach for outreach workers is fluid and flexible based on identified quality and member outcome needs. The primary focus of the Outreach Resources will be as follows:

• Understand member history and the physical, behavioral, and social factors that may be leading to less-than-ideal health outcomes or persistent gaps in care.
• Utilize a whole health approach when interacting with members and caregivers.
• Work with Case Management to place outreach resources at point-of-care facilities to better facilitate member engagement and action.
• Facilitate real-time gap closure initiatives including, but not limited to, immunizations, telehealth visits, A1c tests, lead tests, and blood pressure readings.
• Pivot priorities as necessary month to month based on HEDIS performance.
• Engage members in care coordination and case management as necessary.
• Educate members on health care benefits and services; monitor for over- and under-utilization.

Requirements

• Community Outreach Experience preferred
• CHW Certification and/or CNA/HHA preferred
• Vaccinated
• Experience with home visits
• Driver's License required
• High School Diploma/GED required