Student Financial Aid Support Specialist

Remedy Intelligent Staffing; Tallahassee (FL); Hybrid; USD 36,506,000 - 49,456,000; Full time

Job summary

Remedy Intelligent Staffing is seeking a Student Financial Aid Support Representative in Tallahassee, FL to assist students with questions about grants, scholarships, and financial aid in a call center setting.

The role is full-time and long-term with a fixed Monday–Friday schedule, paying $15.00 per hour. Candidates should have strong communication and customer service skills and be able to multitask in a high-volume environment.

Qualifications

• Strong communication and customer service skills.
• Basic computer and data entry skills.
• Ability to multitask in a high-volume environment.
• Previous call center or customer service experience preferred.

Responsibilities

• Answer incoming calls from students regarding grants, scholarships, and financial aid
• Provide accurate information and guidance based on established procedures
• Document customer interactions and maintain detailed records
• Deliver professional, high-quality customer service
• Meet productivity and quality expectations in a fast-paced call center setting

Skills

Communication

Customer service

Data entry

Multitasking

Call center experience

Job description

Remedy Intelligent Staffing is seeking a Student Financial Aid Support Representative in Tallahassee, FL to assist students with questions about grants, scholarships, and financial aid in a call center setting.

The role is full-time and long-term with a fixed Monday–Friday schedule, paying $15.00 per hour. Candidates should have strong communication and customer service skills and be able to multitask in a high-volume environment.