Scholarship Strategy & Administration Lead

Kansas City University; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Kansas City University seeks a Manager of Scholarship Strategy and Administration to lead the university's scholarship governance, administration, communications, reporting, and student engagement.

The role provides strategic oversight of scholarship programs, ensuring alignment with enrollment, retention, and student success goals while maintaining donor intent and university policies. Workday scholarship administration is a key focus, supporting data-informed decisions across campus.

Qualifications

• Bachelor's degree in accounting, finance, business administration, or related field.
• Minimum five years of progressively responsible experience in higher education administration or student financial services.
• Experience developing operational reporting, data analytics, dashboards, and business recommendations.

Responsibilities

• Serve as the primary resource for institutional scholarship administration.
• Coordinate setup, maintenance, and assessment of scholarship funds in Workday.
• Lead continuous improvement of the student scholarship experience by evaluating and enhancing scholarship application processes, procedures, communications, and service delivery to ensure accessibility, transparency, and ease of navigation.
• Collaborate with departments to increase awareness and visibility of scholarship opportunities while ensuring scholarship funds are administered in accordance with donor intent, institutional policies and regulations.
• Monitor scholarship activity and identify discrepancies, exceptions, or compliance concerns requiring review and resolution.
• Prepare and maintain scholarship reports, utilization analyses, reconciliation schedules, and operational metrics for leadership review.
• Serve as business owner and functional lead for scholarship administration processes within Workday, including configuration requirements, testing, reporting, business process optimization, security coordination, and system enhancement initiatives.
• Analyze scholarship utilization, student participation, enrollment impact, retention outcomes and award distribution trends and present recommendations to improve effectiveness and alignment with institutional goals.
• Develop informational materials, workshops, and communications that educate students regarding scholarship opportunities, application strategies and deadlines.
• Support student account operations through account analysis, operational processes, student account reconciliation, and resolution of complex account issues.
• Provide excellent customer services and professionally communicate with students, university departments, and external stakeholders regarding scholarship and student financial matters.
• Participate in special projects, strategic initiatives, and process improvement efforts supporting Student Financial Services.
• Perform other duties as assigned.

Skills

Excel

Word

Data analytics

Cross-functional collaboration

Education

Bachelor's degree in accounting, finance, business administration, higher education administration, or related field

Tools

Workday

Job description

Kansas City University seeks a Manager of Scholarship Strategy and Administration to lead the university's scholarship governance, administration, communications, reporting, and student engagement.

The role provides strategic oversight of scholarship programs, ensuring alignment with enrollment, retention, and student success goals while maintaining donor intent and university policies. Workday scholarship administration is a key focus, supporting data-informed decisions across campus.