Scholarship Programs Lead – AwardSpring Expert

University of New Orleans; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

LSU New Orleans seeks a Centralized Scholarships Coordinator to lead AwardSpring administration, maintain centralized scholarship program data, and coordinate with campus partners. The role includes managing cycles, documenting procedures, and training staff to ensure accurate award processing and reporting.

The incumbent will collaborate with Financial Aid, Enrollment Services, Finance, Advancement, and the University Foundation to optimize scholarship operations and oversee compliance with

Qualifications

• Bachelor's degree from an accredited college or university.
• Two years of experience in higher education administration, financial aid, student services, scholarship administration, accounting, or related field.
• Experience working with databases, reporting systems, or a student information system.
• Proficiency in Microsoft Office applications, particularly Excel.

Responsibilities

• Serve as the primary administrator for the AwardSpring scholarship management system.
• Configure and maintain scholarship applications, opportunities, workflows, eligibility criteria, and review processes within AwardSpring.
• Manage annual scholarship application cycles, including opening and closing dates, applicant communications, and system updates.
• Troubleshoot AwardSpring system issues and serve as the primary point of contact for users.
• Coordinate with AwardSpring representatives regarding system enhancements, training opportunities, and platform support.
• Develop and maintain AwardSpring documentation, procedures, and user guides.
• Train campus stakeholders on AwardSpring functionality and best practices.
• Maintain a centralized inventory of scholarship programs, including eligibility criteria, funding sources, donor restrictions, selection processes, and deadlines.
• Coordinate scholarship administration activities across academic and administrative units.
• Assist with processing scholarship awards and communicating scholarship opportunities and award notifications.
• Verify scholarship recipient eligibility and maintain scholarship records and supporting documentation.
• Assist with scholarship renewals, revisions, and updates as needed.
• Monitor scholarship activity and follow up with departments regarding pending scholarship selections.
• Serve as a liaison among academic departments, colleges, Financial Aid, Enrollment Services, Finance, Advancement, the University Foundation, and external scholarship sponsors.
• Respond to scholarship-related inquiries from students, faculty, staff, and external stakeholders.
• Assist departments and scholarship committees with scholarship administration processes and deadlines.
• Provide guidance and training to campus stakeholders involved in scholarship administration and scholarship selection processes.
• Maintain scholarship records, data integrity, and supporting documentation.
• Develop, generate, and distribute routine and ad hoc reports regarding scholarship applications, awards, recipients, funding activity, and operational performance.
• Analyze scholarship program data to identify trends, patterns, utilization rates, applicant demographics, award distribution, and other key performance indicators.
• Assess scholarship program outcomes and provide data-driven recommendations to improve processes, enhance student access, support enrollment goals, and maximize scholarship effectiveness.
• Serve as a resource to campus stakeholders by assisting with access to available scholarship data and reports and providing guidance on the interpretation and use of data for planning and decision‑making.
• Compile and present findings, trends, and assessment results to university leadership and campus partners to support strategic decision‑making and resource allocation.
• Assist with data collection, audits, compliance reviews, and internal and external reporting requests.
• Support record retention, documentation requirements, and continuous process improvement initiatives.
• Coordinate Louisiana Office of Student Financial Assistance (LOSFA) scholarship administration activities, including TOPS and other state aid programs, as assigned.
• Support compliance with institutional policies, donor requirements, and applicable state and federal regulations.
• Maintain accurate scholarship records and documentation.

Education

Bachelor's degree from an accredited college or university

Tools

Databases / Reporting systems / SIS

Job description

LSU New Orleans seeks a Centralized Scholarships Coordinator to lead AwardSpring administration, maintain centralized scholarship program data, and coordinate with campus partners. The role includes managing cycles, documenting procedures, and training staff to ensure accurate award processing and reporting.

The incumbent will collaborate with Financial Aid, Enrollment Services, Finance, Advancement, and the University Foundation to optimize scholarship operations and oversee compliance with