Centralized Scholarships Coordinator

University of New Orleans; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

LSU New Orleans seeks a Centralized Scholarships Coordinator to lead AwardSpring administration, maintain centralized scholarship program data, and coordinate with campus partners. The role includes managing cycles, documenting procedures, and training staff to ensure accurate award processing and reporting.

The incumbent will collaborate with Financial Aid, Enrollment Services, Finance, Advancement, and the University Foundation to optimize scholarship operations and oversee compliance with

Qualifications

• Bachelor's degree from an accredited college or university.
• Two years of experience in higher education administration, financial aid, student services, scholarship administration, accounting, or related field.
• Experience working with databases, reporting systems, or a student information system.
• Proficiency in Microsoft Office applications, particularly Excel.

Responsibilities

• Serve as the primary administrator for the AwardSpring scholarship management system.
• Configure and maintain scholarship applications, opportunities, workflows, eligibility criteria, and review processes within AwardSpring.
• Manage annual scholarship application cycles, including opening and closing dates, applicant communications, and system updates.
• Troubleshoot AwardSpring system issues and serve as the primary point of contact for users.
• Coordinate with AwardSpring representatives regarding system enhancements, training opportunities, and platform support.
• Develop and maintain AwardSpring documentation, procedures, and user guides.
• Train campus stakeholders on AwardSpring functionality and best practices.
• Maintain a centralized inventory of scholarship programs, including eligibility criteria, funding sources, donor restrictions, selection processes, and deadlines.
• Coordinate scholarship administration activities across academic and administrative units.
• Assist with processing scholarship awards and communicating scholarship opportunities and award notifications.
• Verify scholarship recipient eligibility and maintain scholarship records and supporting documentation.
• Assist with scholarship renewals, revisions, and updates as needed.
• Monitor scholarship activity and follow up with departments regarding pending scholarship selections.
• Serve as a liaison among academic departments, colleges, Financial Aid, Enrollment Services, Finance, Advancement, the University Foundation, and external scholarship sponsors.
• Respond to scholarship-related inquiries from students, faculty, staff, and external stakeholders.
• Assist departments and scholarship committees with scholarship administration processes and deadlines.
• Provide guidance and training to campus stakeholders involved in scholarship administration and scholarship selection processes.
• Maintain scholarship records, data integrity, and supporting documentation.
• Develop, generate, and distribute routine and ad hoc reports regarding scholarship applications, awards, recipients, funding activity, and operational performance.
• Analyze scholarship program data to identify trends, patterns, utilization rates, applicant demographics, award distribution, and other key performance indicators.
• Assess scholarship program outcomes and provide data-driven recommendations to improve processes, enhance student access, support enrollment goals, and maximize scholarship effectiveness.
• Serve as a resource to campus stakeholders by assisting with access to available scholarship data and reports and providing guidance on the interpretation and use of data for planning and decision‑making.
• Compile and present findings, trends, and assessment results to university leadership and campus partners to support strategic decision‑making and resource allocation.
• Assist with data collection, audits, compliance reviews, and internal and external reporting requests.
• Support record retention, documentation requirements, and continuous process improvement initiatives.
• Coordinate Louisiana Office of Student Financial Assistance (LOSFA) scholarship administration activities, including TOPS and other state aid programs, as assigned.
• Support compliance with institutional policies, donor requirements, and applicable state and federal regulations.
• Maintain accurate scholarship records and documentation.

Education

Bachelor's degree from an accredited college or university

Tools

Databases / Reporting systems / SIS

Job description

Department Student Financial Aid Job Summary

The Centralized Scholarships Coordinator supports the administration and coordination of institutional scholarship programs and processes. The position serves as the primary administrator of the AwardSpring scholarship management system and works collaboratively with academic departments, Financial Aid, Enrollment Services, Finance, Advancement, the University Foundation, and other campus partners to support scholarship application processing, award administration, reporting, and communications. The incumbent is responsible for maintaining scholarship records, supporting scholarship selection processes, facilitating award administration, and providing customer service to students and campus stakeholders.

Job Description Duties and Responsibilities

AwardSpring Administration

• Serve as the primary administrator for the AwardSpring scholarship management system.
• Configure and maintain scholarship applications, opportunities, workflows, eligibility criteria, and review processes within AwardSpring.
• Manage annual scholarship application cycles, including opening and closing dates, applicant communications, and system updates.
• Troubleshoot AwardSpring system issues and serve as the primary point of contact for users.
• Coordinate with AwardSpring representatives regarding system enhancements, training opportunities, and platform support.
• Develop and maintain AwardSpring documentation, procedures, and user guides.
• Train campus stakeholders on AwardSpring functionality and best practices.

Scholarship Program Administration

• Maintain a centralized inventory of scholarship programs, including eligibility criteria, funding sources, donor restrictions, selection processes, and deadlines.
• Coordinate scholarship administration activities across academic and administrative units.
• Assist with processing scholarship awards and communicating scholarship opportunities and award notifications.
• Verify scholarship recipient eligibility and maintain scholarship records and supporting documentation.
• Assist with scholarship renewals, revisions, and updates as needed.
• Monitor scholarship activity and follow up with departments regarding pending scholarship selections.

Collaboration and Student Support

• Serve as a liaison among academic departments, colleges, Financial Aid, Enrollment Services, Finance, Advancement, the University Foundation, and external scholarship sponsors.
• Respond to scholarship-related inquiries from students, faculty, staff, and external stakeholders.
• Assist departments and scholarship committees with scholarship administration processes and deadlines.
• Provide guidance and training to campus stakeholders involved in scholarship administration and scholarship selection processes.

Reporting, Assessment, and Administrative Support

• Maintain scholarship records, data integrity, and supporting documentation.
• Develop, generate, and distribute routine and ad hoc reports regarding scholarship applications, awards, recipients, funding activity, and operational performance.
• Analyze scholarship program data to identify trends, patterns, utilization rates, applicant demographics, award distribution, and other key performance indicators.
• Assess scholarship program outcomes and provide data-driven recommendations to improve processes, enhance student access, support enrollment goals, and maximize scholarship effectiveness.
• Serve as a resource to campus stakeholders by assisting with access to available scholarship data and reports and providing guidance on the interpretation and use of data for planning and decision‑making.
• Compile and present findings, trends, and assessment results to university leadership and campus partners to support strategic decision‑making and resource allocation.
• Assist with data collection, audits, compliance reviews, and internal and external reporting requests.
• Support record retention, documentation requirements, and continuous process improvement initiatives.

Compliance Support

• Coordinate Louisiana Office of Student Financial Assistance (LOSFA) scholarship administration activities, including TOPS and other state aid programs, as assigned.
• Support compliance with institutional policies, donor requirements, and applicable state and federal regulations.
• Maintain accurate scholarship records and documentation.

Required Qualifications

• Bachelor's degree from an accredited college or university.
• Two (2) years of experience in higher education administration, financial aid, student services, scholarship administration, accounting, or a related field.
• Experience working with databases, reporting systems, or student information systems.
• Proficiency in Microsoft Office applications, particularly Excel.

Desired Qualifications

• Experience administering AwardSpring or similar scholarship management software.
• Experience with Banner, Workday, or other higher education systems.
• Experience in student services, financial aid, scholarship administration, or related higher education functions.
• Demonstrated ability to manage multiple projects and deadlines.

Posting Close Date

This position will remain open until filled.

The search committee will use this information during the initial review of application materials.

References will be contacted at the appropriate phase of the recruitment process.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions at LSU New Orleans may be required to demonstrate the ability to perform job‑related tasks.

LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees.

Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non‑merit factor.

About LSU New Orleans

R2 status opens the doors to competitive federal research grants that flow preferentially to classified research universities. It anchors the university’s power to recruit research-active faculty, to sustain doctor programs of national standing, and to signal to businesses and investors that New Orleans possesses the intellectual infrastructure a knowledge economy demands. Located along Lake Pontchartrain in New Orleans, LSU New Orleans’ research excellence and urban relevance provide an opportunity for the institution to become a leading public research partner in one of America’s most exciting and vibrant metropolitan areas. New Orleans has always faced challenges that call for research driven solutions including coastal land loss, educational achievement gaps, affordability, public safety, and workforce shortages. LSU New Orleans can strengthen its research activity as a tool for public problem solving as well as economic impact by leveraging the scale, reputation, infrastructure, and global reach of the LSU enterprise while remaining deeply connected to the city it serves. With more than 5,500 students and the support of approximately 248 faculty serving the College of Liberal Arts & Human Development, The college of Sciences, The Robert A. Savoie College of Engineering, the Henry Berstein College of Business Administration, and six distinct schools, the campus remains committed to honoring its founding vision and continuing to play a critical role in the region. Opened in 1958 on the site of a former U.S. Naval Air Station as the region’s first fully integrated public university, LSU New Orleans was created after years of coordinated efforts from civic leaders and residents who believed that an accessible public institution of higher education was vital to the city’s future. Located only 15 minutes away from downtown and the French Quarter, the university occupies a 195-acre campus in one of the nicest residential areas of the city.Since its first commencement exercises in 1962, the university has conferred more than 80,000 degrees creating an extensive network of Privateer Alumni that includes prominent local leaders in fields such as business, tourism, athletics, government, and academia. The university is also an important catalyst of socio‑economic mobility for the region. Its student body includes a significant share of first‑generation students, working students, adult learners, and veterans. The institution has grown from a commuter‑oriented campus into a comprehensive urban research university with undergraduate, graduate, and doctoral programs in distinctive academic categories tied to the city and region. Its evolution has been inseparable from the story of New Orleans; an internationally recognized city of creativity, resilience, industry, cultural influence, and global connectivity. As one of the most strategically important cities in America, New Orleans’s economy is rooted in legacy sectors such as energy, maritime commerce, tourism, healthcare, and international trade. Recently, the city has expanded its economic portfolio to include areas such as coastal restoration, film and media production, technology, and advanced manufacturing. The city’s strengths are the university’s opportunities. New Orleans needs talent, civic leadership, resilient infrastructure, healthcare innovation, artists, and entrepreneurs. This combination of culture, commerce and connectivity gives LSU New Orleans a set of dynamic factors that allows it to serve as both an access institution and a problem‑solving university as it reinvents itself beginning this summer.

LSU New Orleans Welcomes Job Applicants from Varied Backgrounds

LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees.

Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non‑merit factor.