Centralized Scholarships Coordinator

ulsuno; New Orleans (LA); On-site; USD 55,000 - 70,000; Full time

Job summary

ulsuno in New Orleans is seeking a Centralized Scholarships Coordinator to manage institutional scholarship programs and serve as the primary administrator of AwardSpring. You will coordinate applications, awards, reporting, and communications with campus partners.

The role involves maintaining records, supporting selection processes, and ensuring compliance while delivering strong student-facing service. A Bachelor's degree and two years in higher education admin are required.

Qualifications

• Strong communication and customer-service skills.
• Experience gathering and reporting scholarship data.
• Ability to manage multiple processes and deadlines.

Responsibilities

• Maintain scholarship records and eligibility data.
• Administer AwardSpring configurations and workflows.
• Coordinate scholarship cycles, notifications, and reporting.
• Provide guidance to campus partners on scholarship procedures.

Skills

Communication

Customer service

Data analysis

Reporting

Education

Bachelor's degree

Tools

AwardSpring

Job description

Department

Student Financial Aid

Job Summary

The Centralized Scholarships Coordinator supports the administration and coordination of institutional scholarship programs and processes. The position serves as the primary administrator of the AwardSpring scholarship management system and works collaboratively with academic departments, Financial Aid, Enrollment Services, Finance, Advancement, the University Foundation, and other campus partners to support scholarship application processing, award administration, reporting, and communications. The incumbent is responsible for maintaining scholarship records, supporting scholarship selection processes, facilitating award administration, and providing customer service to students and campus stakeholders.

Duties and Responsibilities

AwardSpring Administration

• Serve as the primary administrator for the AwardSpring scholarship management system.
• Configure and maintain scholarship applications, opportunities, workflows, eligibility criteria, and review processes within AwardSpring.
• Manage annual scholarship application cycles, including opening and closing dates, applicant communications, and system updates.
• Troubleshoot AwardSpring system issues and serve as the primary point of contact for users.
• Coordinate with AwardSpring representatives regarding system enhancements, training opportunities, and platform support.
• Develop and maintain AwardSpring documentation, procedures, and user guides.
• Train campus stakeholders on AwardSpring functionality and best practices.

Scholarship Program Administration

• Maintain a centralized inventory of scholarship programs, including eligibility criteria, funding sources, donor restrictions, selection processes, and deadlines.
• Coordinate scholarship administration activities across academic and administrative units.
• Assist with processing scholarship awards and communicating scholarship opportunities and award notifications.
• Verify scholarship recipient eligibility and maintain scholarship records and supporting documentation.
• Assist with scholarship renewals, revisions, and updates as needed.
• Monitor scholarship activity and follow up with departments regarding pending scholarship selections.

Collaboration and Student Support

• Serve as a liaison among academic departments, colleges, Financial Aid, Enrollment Services, Finance, Advancement, the University Foundation, and external scholarship sponsors.
• Respond to scholarship-related inquiries from students, faculty, staff, and external stakeholders.
• Assist departments and scholarship committees with scholarship administration processes and deadlines.
• Provide guidance and training to campus stakeholders involved in scholarship administration and scholarship selection processes.

Reporting, Assessment, and Administrative Support

• Maintain scholarship records, data integrity, and supporting documentation.
• Develop, generate, and distribute routine and ad hoc reports regarding scholarship applications, awards, recipients, funding activity, and operational performance.
• Analyze scholarship program data to identify trends, patterns, utilization rates, applicant demographics, award distribution, and other key performance indicators.
• Assess scholarship program outcomes and provide data-driven recommendations to improve processes, enhance student access, support enrollment goals, and maximize scholarship effectiveness.
• Serve as a resource to campus stakeholders by assisting with access to available scholarship data and reports and providing guidance on the interpretation and use of data for planning and decision-making.
• Compile and present findings, trends, and assessment results to university leadership and campus partners to support strategic decision-making and resource allocation.
• Assist with data collection, audits, compliance reviews, and internal and external reporting requests.
• Support record retention, documentation requirements, and continuous process improvement initiatives.

Compliance Support

• Coordinate Louisiana Office of Student Financial Assistance (LOSFA) scholarship administration activities, including TOPS and other state aid programs, as assigned.
• Support compliance with institutional policies, donor requirements, and applicable state and federal regulations.
• Maintain accurate scholarship records and documentation.

Other Duties

• Perform other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university. Two (2) years of experience in higher education administration, financial aid, student services, scholarship administration, accou