Scholarship Coordinator

Grand Rapids Community Foundation; Grand Rapids (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Grand Rapids Community Foundation seeks a Scholarship Coordinator to oversee scholarship workflows, ensuring accurate record keeping, timely processing, and excellent customer service to all stakeholders. The role focuses on application, selection, funds disbursement, renewal, and refunds in a collaborative education team.

The ideal candidate will align with the North Star to support students of color, first-generation students, and low-income students toward post-secondary success, with

Responsibilities

• Coordinate scholarship applications, selections, funds disbursement, renewal and refunds.
• Provide excellent customer service to all stakeholders and maintain accurate records.
• Support program team with administrative tasks and process improvements.

Job description

Grand Rapids Community Foundation leads Kent County in making positive, sustainable change. With its endowment, the Community Foundation supports local nonprofits, leads significant social change and helps donors achieve their philanthropic goals. Guided by our North Star, we believe for West Michigan to grow and prosper, we must ensure that everyone can apply their talents and creativity to fuel our future. By connecting across perspectives and overcoming inequities, we can build and sustain an inclusive economy and thriving community.

ABOUT THE POSITION

The Scholarship Coordinator plays a supportive role to the education area within the Program Department. The position will oversee and coordinate scholarship processes and workflow to ensure accurate record keeping, process completion and customer satisfaction. This includes providing excellent customer service to all stakeholders while coordinating the technical aspects of scholarship application, selection, acceptance, funds disbursement, renewal and refund processing. As part of a highly collaborative team, the position will also provide administrative support.

With the primary goal of ensuring students of color, first generation students, and low-income students successfully complete a course of post-secondary study that prepares them for a career, the ideal candidate will have a deep understanding and commitment to the Community Foundation's North Star. They will possess a strong interest in database management, continuous improvement, and responding to customer inquiries. They will have a demonstrated ability to be flexible and adaptive while exercising strong judgement and exceptional attention to detail, all while multitasking to meet deadlines. They will demonstrate eagerness to contribute to the team to collaboratively complete tasks, meet goals, manage projects, and solve problems.