Scholar Engagement Coach & Case Manager

The National Center for Urban Solutions - NCUS; Toledo (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

The National Center for Urban Solutions (NCUS) in Toledo seeks a Scholar Engagement Coach/Case Manager to support scholars and families, ensuring academic success and well-being through home visits, community referrals, and attendance monitoring.

This role collaborates with teachers and staff to coordinate testing accommodations, organize activities, and engage families in summer recruitment and enrichment opportunities; strong communication and cultural sensitivity are essential.

Qualifications

• Demonstrated interpersonal and communication skills to build trust with scholars and families.
• Ability to identify and connect families to community resources and services.
• Experience with attendance tracking or school-related data systems.
• Flexible and able to pivot within a multidisciplinary team.

Responsibilities

• Complete Home Visits to build relationships with scholars and families.
• Connect scholars and families to community resources.
• Monitor school attendance and address issues with families.
• Assist scholars in meeting school expectations and academic goals.
• Coordinate testing accommodations and behavioral support as needed.
• Prepare attendance letters and filing truancy reports.
• Develop engaging on- and off-campus activities for scholars.
• Plan and execute summer recruitment activities and events.

Skills

Interpersonal skills

Communication

Resource linkage

Attendance tracking

Independent & collaborative

Cultural sensitivity

Education

High school diploma

Job description

The National Center for Urban Solutions (NCUS) in Toledo seeks a Scholar Engagement Coach/Case Manager to support scholars and families, ensuring academic success and well-being through home visits, community referrals, and attendance monitoring.

This role collaborates with teachers and staff to coordinate testing accommodations, organize activities, and engage families in summer recruitment and enrichment opportunities; strong communication and cultural sensitivity are essential.