Scheduling Team Lead - Home Care Operations

WellSpan Health; York (York County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

DailyPay

Expanded Paid Parental Leave

Job summary

WellSpan Health is seeking a Scheduling Department Supervisor to oversee daily scheduling for the WellSpan VNA Home Care team, ensuring prompt responses and excellent customer service for patients and staff across WellSpan entities.

The role requires at least a high school diploma, with preferred associates or bachelor’s degree and 1 year of home health experience. On-site schedule from 8:00am to 4:30pm, full-time benefits included.

Qualifications

• High School Diploma or GED required
• Associates Degree preferred
• Bachelor's Degree preferred
• 1 year experience in a home health environment
• Licenses: LPN, PT Assistant, or OT Assistant upon hire preferred

Responsibilities

• Management of daily scheduling needs to support Administrative Secretary team
• Ensures excellent customer service to internal and external customers
• Provides assistance in establishment of department procedures and policies
• Manages staff scheduling functions to ensure timely responses to communications from patients and employees
• Ensures referrals and evaluations are scheduled timely within WellSpan VNA Home Care services
• Precepts new staff and develops ongoing training plans
• Contributes to performance appraisals and participates in 360 reviews when requested
• Participates in continuous improvement and problem-solving to improve services

Job description

WellSpan Health is seeking a Scheduling Department Supervisor to oversee daily scheduling for the WellSpan VNA Home Care team, ensuring prompt responses and excellent customer service for patients and staff across WellSpan entities.

The role requires at least a high school diploma, with preferred associates or bachelor’s degree and 1 year of home health experience. On-site schedule from 8:00am to 4:30pm, full-time benefits included.