Scheduling Systems Lead — Workforce Deployment

Bottlenotes Inc.; Coraopolis (Allegheny County); On-site; USD 60,000 - 80,000; Full time

Job summary

Verland seeks a Scheduling Coordinator to lead the development, rollout, and ongoing management of a centralized electronic scheduling program across Community Living homes and service locations.

You will serve as the organization’s scheduling SME, collaborating with program leadership, HR, and site managers to optimize staffing, reduce overtime, and ensure regulatory compliance while building templates, policies, and reporting tools.

Qualifications

• Strong understanding of workforce scheduling principles.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational and analytical skills.
• Excellent communication and training abilities.
• Proficiency with workforce management and scheduling software.
• Advanced Microsoft Excel and reporting capabilities preferred.
• Ability to build collaborative relationships across departments.
• Knowledge of staffing regulations and scheduling compliance preferred.
• Strong problem-solving and decision-making skills.

Responsibilities

• Lead the implementation and rollout of an electronic scheduling system across all Community Living homes and service locations.
• Assess current scheduling practices and develop standardized scheduling procedures.
• Build and maintain scheduling templates that reflect staffing requirements for homes and programs.
• Develop policies, workflows, and best practices related to electronic scheduling.
• Create and maintain reporting tools to monitor staffing trends, vacancies, overtime, and scheduling compliance.
• Ensure all schedules are entered, maintained, and updated within the scheduling platform.
• Serve as the primary administrator for the electronic scheduling system.
• Develop training materials, user guides, and SOPs.
• Train managers, supervisors, and employees on scheduling system functionality and expectations.
• Provide ongoing support and troubleshooting for scheduling-related issues.
• Monitor system utilization and identify opportunities for process improvement.
• Collaborate with HR and Operations leadership on workforce initiatives.
• Coordinate staffing coverage across multiple locations.
• Manage open shifts, vacancies, call-offs, and shortages.
• Ensure schedules align with budget and regulatory standards.
• Monitor staffing patterns and recommend efficiency improvements.
• Oversee Float Pool and PRN staffing programs and deployment.
• Coordinate agency staffing and reduce reliance on external staff.
• Provide staffing reports and workforce analytics to leadership.

Skills

Scheduling principles

Multitasking

Organizational skills

Communication skills

Excel & reporting

Workforce software

Collaboration

Regulatory knowledge

Problem solving

Education

Degree preferred

Scheduling experience

UKG experience

Tools

UKG

Excel

Scheduling software

Job description

Verland seeks a Scheduling Coordinator to lead the development, rollout, and ongoing management of a centralized electronic scheduling program across Community Living homes and service locations.

You will serve as the organization’s scheduling SME, collaborating with program leadership, HR, and site managers to optimize staffing, reduce overtime, and ensure regulatory compliance while building templates, policies, and reporting tools.