Scheduling Specialist - Patient Care & Office Coordination

MountainView Regional Medical Center; Las Cruces (NM); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Medical/dental/vision/Life insurance

Generous PTO and extended illness

401(k) with company match

Career development and advancement

Job summary

MountainView Regional Medical Center is seeking a Scheduling Specialist to optimize appointments for patients and physicians across departments, ensuring efficient resource use and top‑quality patient care.

You will coordinate schedules, confirm details, and maintain accurate patient records in our EMR system, collaborating with clinicians and admin teams to meet priorities and patient needs.

Qualifications

• Associate degree or certification in Healthcare Administration preferred.
• 0-2 years of experience in medical scheduling, administrative support, or customer service preferred.
• 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred.

Responsibilities

• Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources.
• Notifies patients of appointment confirmations, cancellations, or reschedules, and provides necessary information and instructions.
• Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system.
• Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules.
• Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions.
• Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files.

Skills

Appointment scheduling

Customer service

EMR systems

Scheduling software

Microsoft Office

Education

Associate degree or certification in Healthcare Administration

Tools

EMR systems

Scheduling software

EHR software

Job description

MountainView Regional Medical Center is seeking a Scheduling Specialist to optimize appointments for patients and physicians across departments, ensuring efficient resource use and top‑quality patient care.

You will coordinate schedules, confirm details, and maintain accurate patient records in our EMR system, collaborating with clinicians and admin teams to meet priorities and patient needs.