Scheduling Specialist - Healthcare & Patient Access

Grandview Medical Center - Birmingham, AL; Birmingham (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

Generous PTO

401(k) with company match

Career development and advancement

Licensure/certification reimbursement

Job summary

Grandview Medical Center - Birmingham, AL is seeking a Scheduling Specialist to manage and optimize the patient and physician scheduling process across departments. The role requires coordinating appointments, procedures, and treatment timelines while delivering excellent customer service.

The ideal candidate will have 0–2 years of experience in medical scheduling or front desk operations, with strong organization and communication skills.

Qualifications

• Requires Associate degree or healthcare admin cert (preferred).
• 0–2 years in medical scheduling, admin support, or customer service preferred.
• Familiarity with EMR systems and scheduling software preferred.

Responsibilities

• Schedule patient appointments for consultations, tests, procedures, and follow-ups.
• Notify patients of confirmations, cancellations, or reschedules with clear instructions.
• Enter and update patient data in EHR/scheduling systems accurately.

Skills

Appointment scheduling

Patient flow management

Communication skills

Data entry accuracy

MS Office & scheduling tools

Education

Associate degree or healthcare admin cert

Tools

EMR systems

Scheduling software

Microsoft Office

Job description

Grandview Medical Center - Birmingham, AL is seeking a Scheduling Specialist to manage and optimize the patient and physician scheduling process across departments. The role requires coordinating appointments, procedures, and treatment timelines while delivering excellent customer service.

The ideal candidate will have 0–2 years of experience in medical scheduling or front desk operations, with strong organization and communication skills.