Scheduling Specialist: In-Person Appointments & Commission

Express Flooring; Mesa (AZ); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plan options

401(k) with company match

Paid PTO and holidays

Employee Assistance Program (EAP)

Job summary

Express Flooring in Mesa, Arizona is looking for a Scheduling Specialist to join their fast-paced call center team. This role involves engaging with homeowners to schedule in-home appointments for design consultations, utilizing both inbound and outbound calls. Ideal candidates should have 1–2 years of sales or call center experience and demonstrate strong listening skills and a customer-oriented mindset. The company offers a supportive work environment and competitive compensation, with an average earning potential exceeding $60,000 per year.

Qualifications

• 1–2 years of sales or call center experience with proven track record of meeting goals.
• High-energy, outgoing, and ambitious personality.
• Experience handling objections with confidence.

Responsibilities

• Speak with potential customers via inbound and outbound calls to schedule qualified in-home appointments.
• Maximize potential for Design Consultants to close sales during in-home visits.
• Use our CRM to record interactions and manage call dispositions.

Skills

Sales experience

Call center experience

Strong listening skills

Customer service orientation

Reliability

Computer skills

Ability to handle objections

Attention to detail

Job description

Express Flooring in Mesa, Arizona is looking for a Scheduling Specialist to join their fast-paced call center team. This role involves engaging with homeowners to schedule in-home appointments for design consultations, utilizing both inbound and outbound calls. Ideal candidates should have 1–2 years of sales or call center experience and demonstrate strong listening skills and a customer-oriented mindset. The company offers a supportive work environment and competitive compensation, with an average earning potential exceeding $60,000 per year.