Scheduling Specialist - In-Office Health Admin (McKinney)

UnitedHealth Group; McKinney (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

401(k) contribution

Job summary

DFW Home Health, a part of the Optum family, is hiring a full-time Office Assistant in McKinney, Texas for an in-office role. Monday-Friday, 8am-4:30pm CT.

You will manage referrals and visit schedules using an online system and coordinate with clinicians to match patient needs. This position is based in-office and offers a comprehensive benefits package, with opportunities for growth within UnitedHealth Group’s family of brands.

Qualifications

• High school education or equivalent.
• 1+ years scheduling experience in health care using an online scheduling system.
• Working knowledge of relevant regulations for visits and reassessments.

Responsibilities

• Utilizes an automated scheduling system to maintain a calendar of services for episodic and per-visit customers.
• Processes workflow for scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
• Monitors pending referrals daily and assigns licensed professionals and case managers for start of care visits.
• Communicates daily with field staff regarding visits awaiting resolution.

Skills

Exceptional organizational skills

Customer service

Communication skills

Decision-making

Education

High school education or equivalent experience

Tools

Online scheduling system

Job description

DFW Home Health, a part of the Optum family, is hiring a full-time Office Assistant in McKinney, Texas for an in-office role. Monday-Friday, 8am-4:30pm CT.

You will manage referrals and visit schedules using an online system and coordinate with clinicians to match patient needs. This position is based in-office and offers a comprehensive benefits package, with opportunities for growth within UnitedHealth Group’s family of brands.