Home Health Scheduling Specialist

UnitedHealth Group; McKinney (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

Stock purchase plan

401k contribution

Job summary

UnitedHealth Group is seeking a Scheduling Specialist in the Dallas–Fort Worth area to manage patient referrals and visit schedules, coordinating with the team to assign appropriate clinicians for start of care visits.

The role requires high school education and offers growth through exposure to healthcare scheduling systems, with a focus on accuracy, communication, and timely service delivery.

Qualifications

• High school education or equivalent experience.
• 1+ years of scheduling experience in a health care setting using an online scheduling system.
• Exceptional organizational, customer service, communication, and decision-making skills.
• Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.

Responsibilities

• Uses an automated scheduling system to maintain a calendar of services for episodic and per-visit customers.
• Processes workflow for scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
• Monitors pending referrals daily and assigns licensed professionals and case managers for start of care visits.
• Communicates daily with field staff regarding visits that are unaddressed, late, pending, or incomplete for resolution.

Skills

Organizational skills

Customer service

Decision making

Education

High school diploma or equivalent

Job description

UnitedHealth Group is seeking a Scheduling Specialist in the Dallas–Fort Worth area to manage patient referrals and visit schedules, coordinating with the team to assign appropriate clinicians for start of care visits.

The role requires high school education and offers growth through exposure to healthcare scheduling systems, with a focus on accuracy, communication, and timely service delivery.