Scheduling Specialist II - Gastroenterology

Women In Science; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Baylor College of Medicine in Houston, TX is seeking a dedicated Scheduler for the Gastroenterology & Hepatology section. The role focuses on scheduling procedures, educating patients, and navigating BCM & BSLMC EMRs, while triaging referrals with providers and the clinical team.

The ideal candidate will register patients in EMR, review referrals, and ensure accurate scheduling of procedures, coordinating with endoscopy and MDs for any special instructions and clearances.

Qualifications

• High school diploma or GED required.
• One year of relevant experience preferred.

Responsibilities

• Reviews incoming referrals and orders.
• Triages patients.
• Schedules appointments and/or procedures in BCM and BSLMC, ensuring a procedure date is scheduled.
• Works closely with the referral center.
• Contacts patients for instructions before the procedure and notifies date/time/arrival.
• Requests additional information from referring physicians if needed.
• Fills endoscopy block with care coordination team.
• Works on order work queue to select orders and schedule patients.
• Coordinates with MD for special instructions including locations and clearances.
• Verifies patient identification and information on documentation.

Education

High school diploma or GED

Tools

BCM EMR

BSLMC EMR

MyChart

Job description

Baylor College of Medicine

Houston, TX

Job posting number: #7372462 (Ref:26455-en_US)

Posted: October 13, 2026

Summary

Job Description

The section of Gastroenterology & Hepatology is looking to recruit an enthusisastic and motivated scheduler to schedule Gastroenterology procedures.

The position requires patient education and navigation through the patient's journey, including prepping patients for the procedure and scheduling the procedure with BCM & BSLMC EMR. The candidate will triage patients by working with providers and clinical team for any referrals that could be scheduled as a clinic visit or procedure. The candidate will also register patients in both EMRs, review incoming referrals and orders, and answer patient calls and/or MyChart Messages.

The work schedule is Monday - Friday, 8 hours per day. We are looking for candidates who are organized, motivated, and passionate about providing excellent customer service to our patients.

Job Duties

• Reviews incoming referrals and orders.
• Triages patients.
• Schedules appointments and/or procedures in BCM and BSLMC, assuring that every referred patient will have a procedure date scheduled.
• Works closely with the referral center.
• Contacts patients for instructions before the procedure and notifies the patient of date/time/arrival time.
• Requests additional information from referring physicians if needed.
• Works closely with endoscopy care coordination team to fill endoscopy block.
• Works on order work queue to select orders and schedule patients.
• Works closely with MD for any patient special instructions, including procedure locations and clearances prior.
• Performs cross-checks for procedural or scheduling conflicts to ensure accuracy of exam.
• Verifies and confirms patient identification and patient information including patient precautions and other vital information on all documentation, as observed by supervisor.
• Performs other job-related duties as assigned.

Minimum Qualifications

• High school diploma or GED.
• One year of relevant experience.

Preferred Qualifications

• Procedure scheduling experience.
• Experience with referrals.

Work Authorization Requirement

This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.