Scheduling/Reg Spec

Orlando Health; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Orlando Health is seeking a Scheduling/Registration Specialist to register and schedule diagnostic and interventional procedures. The role ensures accurate patient data entry, insurance verification, and timely appointment management in a full-time day-shift capacity.

The position emphasizes clear communication of prep instructions and arrival details, efficient scheduling across departments, and adherence to policies and charge management processes.

Qualifications

• High school diploma or equivalent required.
• One year of clinical registration, scheduling or related experience required.
• Familiarity with DDE, Passport, Omega, Orbit/Nova/ESI systems preferred (may not be required).

Responsibilities

• Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures.
• Accurately communicates prep information, arrival time and arrival location to patient.
• Inputs and distributes charge management process on a daily basis.
• Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Demonstrates in depth knowledge of ancillary departments.
• Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications.
• Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues.
• Takes a proactive role in problem resolution

Skills

Medical terminology

Data entry

Multiline phones

Education

High School Diploma or GED

Tools

DDE

Passport

Omega

Orbit/Nova/ESI

Job description

Position Summary

Position: Scheduling

Location: 255 N Sykes Merritt Island, FL

Shift: Full-Time, Day Shift

A Brief Overview

The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures.

Responsibilities

What you will do

• Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures.
• Accurately communicates prep information, arrival time and arrival location to patient.
• Inputs and distributes charge management process on a daily basis.
• Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Demonstrates in depth knowledge of ancillary departments.
• Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications.
• Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues.
• Takes a proactive role in problem resolution

Qualifications

• High School Graduate or equivalent.
• Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting).
• One (1) year of clinical registration, scheduling or closely related experience required.
• None.