Scheduling/Reg Spec

Orlando Health, Inc.; Merritt Island (FL); On-site; USD 25,000 - 34,000; Full time

Job summary

Orlando Health, Inc. is seeking a Scheduling/Registration Specialist in Merritt Island, FL to manage registration and scheduling of diagnostic and interventional procedures.

The role requires accurate input of patient demographics,insurance verification, and clear communication of prep and arrival information. This full-time day-shift position supports coordination with Patient Access and clinical departments to resolve scheduling issues.

Qualifications

• High school diploma or equivalent.
• Knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may be required).
• 1 year of clinical registration or scheduling experience required.
• Ability to communicate prep and arrival information clearly.

Responsibilities

• Register and schedule diagnostic and interventional procedures with accuracy.
• Gather patient demographics and verify insurance/authorization.
• Communicate prep instructions, arrival time, and location to patients.
• Input and distribute daily charge management processes.

Skills

Scheduling

Registration

Insurance verification

Healthcare terminology

Phone handling

Document processing

Education

High School Diploma

Tools

DDE

Passport

Omega

Orbit/Nova/ESI

Job description

Position Summary

Position: Scheduling

Location: 255 N Sykes Merritt Island, FL

Shift: Full-Time, Day Shift

A Brief Overview

The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures.

Responsibilities

• Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures.
• Accurately communicates prep information, arrival time and arrival location to patient.
• Inputs and distributes charge management process on a daily basis.
• Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Demonstrates in depth knowledge of ancillary departments.
• Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications.
• Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues.
• Takes a proactive role in problem resolution.

Qualifications

• High School Graduate or equivalent.
• Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting).
• One (1) year of clinical registration, scheduling or closely related experience required.
• None.