Scheduling/Referral Clerk

Seale Harris Clinic; Birmingham (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Seale Harris Clinic in Birmingham, AL seeks a scheduling clerk to work closely with physicians and medical staff to maintain quality patient care.

The role involves scheduling testing, verifying insurance, precertifications, and ensuring HIPAA compliance while maintaining accurate electronic logs and patient records.

Qualifications

• High school diploma or equivalent is required.
• Basic understanding of medical terminology is required.
• Experience with EMR and with medical scheduling is preferred.

Responsibilities

• Schedule testing as ordered by physicians and explain testing instructions to patients.
• Fill out order forms and obtain precertification for scheduled testing.
• Verify patient insurance information.
• Call to confirm patient appointments.
• Complete insurance processing and physician referrals.
• Adhere to HIPAA regulations for PHI.
• Maintain an electronic log of scheduled tests and referrals to ensure patient compliance.
• Scan and index documents into patient charts.
• Relay physician instructions to patients and document in the medical record.
• Explain general office procedures to patients.

Skills

Medical terminology

EMR experience

Medical scheduling

Education

High school diploma or equivalent

Tools

EMR software

Job description

Job Summary

We are a large, privately owned, primary care office located on the campus of St. Vincent's in Birmingham. Our scheduling clerks work closely with our physicians and medical assistants daily to maintain quality care for our patients.

Education And Experience

High school diploma or equivalent required.

Basic understanding of medical terminology is required.

Experience with Medical Records (EMR) and with medical scheduling is preferred.

Job Duties Include

• Scheduling testing as ordered by the physician, and explaining testing instructions to patients.
• Filling out order forms and obtaining precertification for the scheduled testing..
• Verifying patient insurance.
• Calling to confirm patient appointments.
• Completing insurance and physician referrals.
• Adhering to HIPAA regulations regarding protected health information (PHI).
• Maintaining an electronic log of scheduled testing and referrals, to ensure patient compliance.
• Scanning and indexing documents into patient charts.
• Relaying instructions from the physician to a patient and documenting those messages in the patient’s medical record.
• Explaining general office procedures to patients.