Scheduling & Logistics Specialist for Customer Service

Rollins; Wilmington (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision, life insured

401(k) with company match

Paid holidays and time off

Tuition reimbursement and dependentsch

Employee discounts

Award-winning training

Job summary

Orkin is seeking a Scheduling Logistics & Customer Service Specialist to organize daily service routes, coordinate with service and call center teams, and use data to improve routing and efficiency. The role emphasizes accuracy, collaboration, and a customer-first mindset, with training and growth opportunities.

Ideal candidates will be highly organized, able to handle changing priorities, and proficient in Excel, ready to learn new systems and contribute to a stable, long-term career with

Qualifications

• Must be highly organized, accurate, and dependable.
• Excellent problem-solving and communication skills.
• Comfortable working with processes, data, and changing priorities.
• Proficient in Excel and Microsoft Office; quick to learn new systems.

Responsibilities

• Coordinate daily service routes to support timely, efficient customer service.
• Partner with service and call center teams to maintain smooth operations.
• Use data and technology to improve routing, productivity, and efficiency.
• Communicate across departments to resolve issues and adjust to changing schedules.

Skills

Highly organized

Strong problem-solving

Effective communicator

Proficient with Excel

Willing to learn new systems

Team collaboration

Tools

Microsoft Office

Job description

Orkin is seeking a Scheduling Logistics & Customer Service Specialist to organize daily service routes, coordinate with service and call center teams, and use data to improve routing and efficiency. The role emphasizes accuracy, collaboration, and a customer-first mindset, with training and growth opportunities.

Ideal candidates will be highly organized, able to handle changing priorities, and proficient in Excel, ready to learn new systems and contribute to a stable, long-term career with