Scheduling Excellence Manager

Ascension Health; Austin (TX); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Comprehensive health coverage

Employer-matched retirement (403b)

Pro-rated PTO and holidays

Tuition assistance and professionaldev

Job summary

Ascension Health is seeking a Senior Scheduling Leader in Austin, TX to drive enterprise scheduling strategy and governance. You will partner with clinical and operational leaders to align staffing targets with labor budgets and patient care needs.

You will oversee best practices, promote schedule integrity, and guide continuous improvement initiatives across ministries. Prior experience in healthcare scheduling operations is preferred.

Qualifications

• Experience leading scheduling operations in healthcare or a large enterprise.
• Ability to partner with clinical and operational leaders to align staffing targets.
• Familiarity with scheduling governance and KPI tracking.

Responsibilities

• Provide enterprise leadership for scheduling strategy, standards, and performance.
• Oversee implementation and sustainment of scheduling best practices.
• Collaborate with market schedulers to improve quality, timeliness, and accuracy of schedules.
• Monitor KPIs and drive continuous improvement across ministries.
• Support staffing targets and labor budgets while ensuring patient care needs.

Skills

Leadership

Scheduling strategy

Performance metrics

Governance

Healthcare scheduling

UKG (preferred)

Education

Bachelor’s degree in a related field

Associate’s degree

High School diploma or equivalent with experience

Tools

UKG

Job description

Your future role at a glance

Location: Austin, TX

Facility: Seton Administrative Offices

Department: Labor Management

Schedule: Monday-Friday | Onsite greater than 50% of the work week

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options

• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance

• Time to recharge: pro-rated paid time off (PTO) and holidays

• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning

• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

• Family support: parental leave, adoption assistance and family benefits

• Other benefits: optional legal and pet insurance, transportation savings and more

How you’ll make an impact in this role

• Provides enterprise leadership for advancing scheduling strategy, standards, and performance across Ascension.

• Responsible for overseeing the implementation/ sustainment of scheduling best practices, and partnering with operational and clinical leaders to ensure alignment with staffing targets, labor budgets, and patient care needs.

• Leads initiatives that strengthen schedule integrity, reduce premium labor, and promote equitable and transparent scheduling processes.

• Provides oversight of scheduling governance, performance monitoring, and continuous improvement initiatives to advance Scheduling Excellence across ministries.

• Responsible for working with market schedulers to improve schedule quality, timeliness, accuracy and completeness and ensure key performance indicators (KPIs) are met in these areas.

What minimum requirements you’ll need

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate'sdegree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

What additional preferences we're seeking

• Healthcare industry background.

• 3+ years of experience in scheduling operations, workforce management, or staff coordination.

• Experience with an enterprise scheduling platform (such as UKG) preferred.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) poster.

E-Verify statement

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