Patient Scheduling Coordinator

Ascension; Nashville (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health coverage

403(b) retirement plan

Paid time off

Tuition reimbursement

Employee Assistance Program

Parental leave

Pet insurance (optional)

Job summary

Ascension in Nashville, TN, is seeking a role focused on coordinating care, optimizing scheduling, and safeguarding patient privacy. The position emphasizes seamless transitions, proactive access management, and precise documentation to support clinical teams.

Minimum requirements include a high school diploma or equivalent or 1 year of relevant experience. The role offers full-time hours with comprehensive benefits and opportunities for professional development within Ascension’s network.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job specific experience.

Responsibilities

• Seamless Care Transitions: orchestrate complex schedules and referrals, linking patients to specialists.
• Strategic Access Management: manage schedule changes and cancellations to optimize clinical capacity and minimize patient wait times.
• Champion Patient Privacy: follow site-specific protocols and regulatory requirements to ensure confidentiality and safety.
• Drive Operational Excellence: maintain up-to-the-minute documentation to support informed clinical decisions.

Education

High School diploma equivalency

1 year of applicable job experience

Job description

Your future role at a glance

Location: Nashville, TN

Facility: Saint Thomas Heart Midtown

Specialty: Cardiac

Schedule: Days | Full-time

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

How you’ll make an impact in this role

• Seamless Care Transitions: You will orchestrate complex schedules and referrals, acting as the vital link between our patients and a network of specialist providers.
• Strategic Access Management: You’ll proactively manage schedule changes and cancellations, ensuring our clinical capacity is optimized and patient wait times are minimized.
• Champion Patient Privacy: You will operate as an expert in site‑specific protocols and regulatory compliance, ensuring that every piece of documentation meets the highest standards of safety and confidentiality.
• Drive Operational Excellence: By maintaining up‑to‑the‑minute documentation, you empower our clinical teams to make informed decisions based on the most current and reliable data available.

Education

What minimum requirements you’ll need

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

What Additional Preferences We're Seeking

• Medical office scheduling experience

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.