Scheduling Coordinator- Virtual Care Providers (Marlton, NJ)

Ennoble Care; United States; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with company match

Paid Time Off

Paid Holidays

Payactiv on-demand pay

Referral Program

Paid Sick Time

Job summary

Ennoble Care in Marlton, NJ is seeking a diligent Scheduling Coordinator to join our in-person team. This full-time role focuses on managing and coordinating schedules to support our House Calls operations, ensuring timely appointments and smooth workflow.

The ideal candidate will handle high-volume calls, verify insurance information, and maintain accurate patient records while delivering courteous service to patients and providers.

Qualifications

• High School Diploma or GED required; Associate or Bachelor's degree preferred.
• Administrative healthcare experience preferred.
• Attention to detail.
• Ability to navigate several software databases throughout the day.
• Maintain a calm and pleasant demeanor with patients and staff.
• Effective communication across various mediums of communication with staff and patients.
• Strong written skills.
• Capable of managing high volumes of phone calls.

Responsibilities

• Schedule patient appointments in adherence to provider availability/area.
• Prioritize urgent appointments and schedule them accordingly.
• Ensure messages are completed and distributed appropriately.
• Reschedule patient appointments as needed.
• Review and update patient insurance information.
• Manage a high-volume workload with organized task prioritization.
• Display excellent communication skills.
• Reach out to referring sources for scheduling challenges.
• Update account information at the point of scheduling.
• Maintain provider daily appointment quota.
• Have new patients scheduled within 3–5 business days.
• Insurance preauthorization.
• Place calls to patients for providers when needed.
• Handle voicemails daily and ensure inquiries are handled properly.
• Notate patient charts to maintain accuracy.

Skills

Attention to detail

High-volume calls

Effective communication

Strong written skills

Multi-database navigation

Education

High School Diploma / GED

Associate or Bachelor’s Degree preferred

Tools

Software databases

Job description

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!

Job Summary:

Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in the Marlton, NJ office. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.

Responsibilities:

• Scheduling patient appointments in adherence to Provider availability/area.
• Prioritize urgent appointment task and schedule them accordingly
• Assures that all messages are completed and distributed appropriately
• Reschedules patient appointments as needed
• Reviews and updates patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Displays excellent communication skills
• Reaches out to referring sources for patients expressing difficulty with scheduling
• Updates account information at the point of scheduling
• Maintains provider daily appointment quota
• Have new patients scheduled within 3-5 business days
• Insurance preauthorization
• Places calls to the patients for the providers when needed
• Handles voicemails daily and ensures all inquiries are handled properly
• Correctly notate patient charts to maintain up to date accuracy

Qualifications:

• High School Diploma / GED required; Associate or Bachelor's Degree preferred
• Administrative healthcare experience preferred
• Attention to detail
• Ability to navigate several software databases throughout the day
• Maintain a calm and pleasant demeanor with patients and staff
• Effective communication across various mediums of communication with staff and patients
• Strong written skills
• Capable of managing high volumes of phone calls

PAY RATE-$18 - $20 AN HOUR

This is an in-office role

Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
• Paid Time Off
• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.