Scheduling Coordinator - Operating Room

Tower Health; West Reading (Berks County); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Tower Health, Reading Hospital in Reading, PA, is seeking an administrative scheduling professional to coordinate operating room procedures, verify patient demographics, and manage registration and clerical tasks efficiently.

The role supports patients, families, and care teams with courteous service, accurate data handling, and strong communication skills, leveraging MS Office and medical terminology knowledge.

Qualifications

• High School Diploma or GED required; relevant experience may be considered in lieu of education.
• BLS Certification required.
• Experience with scheduling and EMR data entry is a plus.

Responsibilities

• Arranges operating room procedures.
• Verifies demographic information and confirms appointment details, entering data into the EMR.
• Handles patient registration, scheduling, and clerical tasks for the department.

Skills

Customer Service Skills

Excellent Communications Skills

Excellent Interpersonal Skills

General Clerical Skills

Listening Skills

Medical Terminology

Microsoft Office Applications

Multi Line Telephone OperationalSkills

Organizational Skills

Problem Solving Skills

Education

High School Diploma/GED

Job description

Job Summary

• Arranges operating room procedures.
• Verifies all demographic information, confirming date, time and location of appt for the patient and entering intra procedural data into computer.
• Handles patient registration, scheduling, customer service and clerical support.
• Accepts, records and verifies insurance information.
• Processes preauthorization requests, collects copays and account balance payments, scans documents into EMR and handles other administrative tasks related to the efficient operations of the department.
• Ensures contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.

#READ

Qualifications

Education Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Prior scheduling experience preferred

Certification and Licensure

• BLS Certification

Required Skills

• Customer Service Skills
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Listening Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Organizational Skills
• Problem Solving Skills

Overview

Discover why our hospital is a great place to work—take a virtual tour of our facility here: Reading Hospital Virtual Tour

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.