Practice Coordinator - Cardiology

Tower Health; West Reading (Berks County); On-site; USD 42,000 - 60,000; Full time

Job summary

Tower Health is seeking a Practice Coordinator to support patient registration, scheduling, and clerical operations across its network. You will work with the practice manager and clinicians to improve patient experience and workflow.

Responsibilities include staff scheduling, training new hires, and serving as SME for support staff in a busy clinical setting. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or GED required; relevant experience may substitute.

Responsibilities

• Provide support for daily patient registration, scheduling, and customer service.

Skills

Customer service

Clear communication

Interpersonal skills

Clerical skills

Medical terminology

Microsoft Office

Multi-line phone handling

Organization

Education

High School Diploma or GED

Tools

Microsoft Office Applications

Job description

Job Summary

• The Practice Coordinator is responsible for providing support and assistance with the daily operations of patient registration, scheduling, customer service and clerical support.
• Works collaboratively with the practice manager/administrator, physician(s) and operational service line leadership to provide guidance and oversight for practice workflow and patient experience.
• Schedules staff hours and assures staffing needs are met to cover office operations.
• Assists in training both existing and new employees in process and flow.
• Performs various administrative functions as assigned by the Practice Manager and acts as the subject matter expert for support staff.

#READ

Qualifications

Education Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Relevant Experience

Certification and Licensure

• BLS Certification

Required Skills

• Customer Service Skills
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Organizational Skills

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

Discover why our hospital is a great place to work—take a virtual tour of our facility here: Reading Hospital Virtual Tour