Scheduling Coordinator / Insurance Verification

Interventional Pain Spine & Orthope; Nutley (NJ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

Interventional Pain Spine & Orthopedics in Nutley, NJ is seeking a detail-oriented Scheduling Coordinator / Insurance Verification specialist to ensure seamless appointment scheduling and accurate insurance processing.

The role requires 1–2 years in medical scheduling and/or insurance verification, familiarity with pain management terminology, and strong organizational and communication skills. On-site position with a compassionate, patient-first approach and teamwork.

Qualifications

• 1–2 years of experience in medical scheduling and/or insurance verification.
• Familiarity with pain management, spine, or orthopedic terminology is a plus.
• Working knowledge of insurance verification, prior authorization, and eligibility processes.
• Proficiency with electronic health records (EHR) and practice management software.
• Strong communication skills with a patient-first, compassionate approach.
• Highly organized with the ability to multitask in a fast-paced clinical environment.
• High school diploma or equivalent; medical administrative certification a plus.

Responsibilities

• Schedule and coordinate patient appointments for pain management, spine, and orthopedic procedures.
• Verify insurance eligibility and benefits prior to patient visits and procedures.
• Obtain prior authorizations and pre-certifications for treatments, referrals, and diagnostic services.
• Communicate with insurance carriers, patients, and clinical staff to resolve coverage questions.
• Maintain accurate and up-to-date patient records within the practice management system.
• Follow up on pending authorizations and ensure timely approvals to avoid scheduling delays.
• Serve as a point of contact for patients regarding scheduling changes, insurance questions, and appointment reminders.

Skills

Medical scheduling

Insurance verification

Prior authorization

EHR familiarity

Communication

Organization

Education

High School Diploma

Medical administrative certification

Tools

Practice management software

Job description

Benefits:

• 401(k)
• Health insurance
• Paid time off

About the Role:

Interventional Pain Spine & Orthopedics in Nutley, NJ is looking for a detail-oriented Scheduling Coordinator / Insurance Verification specialist to join our growing team. This is a vital role where you'll be at the heart of patient care — ensuring seamless appointment scheduling and accurate insurance processing so our patients can focus on what matters most: their recovery.

Responsibilities:

• Schedule and coordinate patient appointments for pain management, spine, and orthopedic procedures
• Verify insurance eligibility and benefits prior to patient visits and procedures
• Obtain prior authorizations and pre-certifications for treatments, referrals, and diagnostic services
• Communicate with insurance carriers, patients, and clinical staff to resolve coverage questions
• Maintain accurate and up-to-date patient records within the practice management system
• Follow up on pending authorizations and ensure timely approvals to avoid scheduling delays
• Serve as a point of contact for patients regarding scheduling changes, insurance questions, and appointment reminders

Requirements:

• 1-2 years of experience in medical scheduling and/or insurance verification, preferably in a specialty practice
• Familiarity with pain management, orthopedic, or spine terminology is a strong plus
• Working knowledge of insurance verification, prior authorization, and eligibility processes
• Proficiency with electronic health record (EHR) and practice management software
• Strong communication skills with a patient-first, compassionate approach
• Highly organized with the ability to multitask in a fast-paced clinical environment
• High school diploma or equivalent required; medical administrative certification a plus

About Us:

Interventional Pain Spine & Orthopedics is a trusted specialty practice in Nutley, NJ dedicated to providing compassionate, comprehensive care for patients dealing with chronic pain, spine conditions, and orthopedic concerns. Our patients choose us for our patient-centered approach and highly skilled clinical team. We pride ourselves on fostering a supportive, collaborative work environment where every team member plays a meaningful role in patient outcomes.