Scheduling Coordinator - Imaging Dept (Full Time / Days)

Overlake Medical Center & Clinics; Bellevue (WA); On-site; USD 39,000 - 59,000; Full time

Benefits offered by this job

Medical insurance premiums as low as $

Tuition reimbursement up to $10,000/yr

Generous retirement plan matching 5–7%

Free parking and Orca transit passes

Job summary

Overlake Medical Center & Clinics in Bellevue, WA is seeking a Scheduling Coordinator to manage patient visit scheduling, information gathering, exam scheduling, and coordination of staff, rooms, and equipment.

Responsibilities include insurance verification, referrals, authorization management, and pre-certification on all scheduled patient accounts, while delivering exceptional customer service and cross-training for front desk duties as needed.

Qualifications

• High school diploma or equivalent required.
• Minimum two years in a clinical or hospital scheduling environment preferred.
• Imaging scheduling experience preferred.
• Advanced knowledge of medical terminology preferred.
• Basic Microsoft Excel/Word applications required.
• Experience with Epic systems preferred.
• Excellent organizational skills required.
• English reading/writing/speaking required.
• Strong analytical and problem-solving skills needed.
• Exceptional interpersonal skills; able to interact with diverse personalities.
• Knowledge of hospital computer systems required.
• Knowledge of terminal digit filing systems required.

Responsibilities

• Schedule patient visits, acquire visit information and schedule exams.
• Coordinate staff, rooms, and equipment for examinations.
• Verify insurance, manage referrals, and pre-certifications for scheduled accounts.
• Serve as liaison among Care Management, Business Office, patients, physician offices and insurers.
• Provide exemplary customer service for scheduling activities.
• Collect payments and inform patients/physicians of billing policies.
• Cross-trained to cover front desk reception and registration as needed.

Skills

Medical terminology

Excel/Word

Epic systems

Organizational skills

English proficiency

Analytical skills

Interpersonal skills

Hospital computer systems

Terminal digit filing

Education

High school diploma or equivalent

Tools

Epic systems

Microsoft Excel/Word

Job description

Welcome to a medical center where you're the center of attention.

Pay Range

Hourly

$28.56 - $42.84

Full Time / Day Shift

Responsible for patient visit scheduling, acquiring patient/exam information, scheduling exams, coordinating staff/room/equipment, insurance verification, referral management, authorization management, and pre-certification on all scheduled patient accounts. The Scheduling Coordinator acts as a liaison between Care Management, Business Office, patients, physician’s offices and insurance carriers.

Provides exemplary customer service in facilitating all aspects of patient scheduling activities. Collects appropriate monies, notifies patients/physicians office staff of hospital billing policies and services. Cross-trained to offer coverage for front desk reception and registration per department need.

Qualifications

• High school diploma or equivalent required
• Minimum of two years experience in a clinical or hospital scheduling environment preferred.
• Imaging scheduling experience highly preferred.
• Advanced knowledge of medical terminology preferred
• Basic Microsoft software (Excel, Word) applications and utilization required
• Specific experience with Epic systems preferred
• Excellent organizational skills necessary
• Ability to effectively read, write and speak the English language required
• Strong analytical and problem solving skills necessary
• Exceptional interpersonal skills; able to deal effectively with diverse personalities
• Knowledge of hospital computer systems required
• Knowledge of terminal digit filing systems required

Why join Overlake?

We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row.

• Local, visible leaders who care about you.
• A values-based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to Ten thousand dollars per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity.