Scheduling Coordinator - Hybrid

St. Marys Healthcare System for Children; New York (NY); On-site; USD 48,000 - 50,000; Full time

Job summary

St. Mary’s Healthcare System for Children in Bayside, NY is seeking a Scheduling Coordinator to obtain accurate patient information and schedule appointments for services using the scheduling system.

You will build rapport with medical providers and patient families and ensure resident appointments are properly scheduled. The role requires a Bachelor’s degree (preferred), hospital or physician office experience, and strong communication and organizational skills.

Qualifications

• Bachelor’s degree preferred; hospital/physician office experience desirable.
• Scheduling and data entry experience preferred.
• Able to read, write and speak English.
• Excellent communication and organizational skills.
• Detail oriented and customer service oriented.

Responsibilities

• Completes initial registration information in the scheduling system following established policies and procedures.
• Evaluates therapist and resident schedule to coordinate resident appointments on behalf of all departments.
• Prioritizes duties and responsibilities, schedules workflow to facilitate production of accurate, efficient and timely output.
• Demonstrates flexibility with changes in scheduling processes and procedures.
• Schedules/reschedules appointments and documents the reason for reschedule; maintains email communications with staff.
• Communicates clearly and effectively with patients, families and hospital staff.
• Receives and returns communications professionally and confidentially.
• Performs other administrative duties as needed.
• Disseminates schedules to appropriate hospital staff.
• Completes booking, reviews no-shows and reschedules as needed.

Skills

Attention to detail

Communication

Team player

Microsoft Office

English proficiency

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

St. Mary's Healthcare System for Children

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• Location 29-01 216th Street,Bayside, NY, 11360,United States
• Base Pay $23.00 - $24.00 / Hour
• Job Category Administrative
• Employee Type Full Time Non-Exempt

Description

The Scheduling Coordinator is r esponsible for obtaining accurate patient information in order to schedule appointments for patient related services, using the computer scheduling system. Build and maintain a good rapport with medical providers, rehabilitation, patient family services and nursing teams. Ensure that all resident appointments are scheduled and maintained inside of the scheduling system.

JOB DUTIES / RESPONSIBILITIES

ESSENTIAL DUTIES

• Completes initial registration information in the scheduling system following established policies and procedures.
• Evaluates therapist and resident schedule to coordinate resident appointments on behalf of all departments.
• Prioritizes duties and responsibilities, schedules workflow to facilitate production of accurate, efficient and timely output.
• Demonstrates the ability to adapt to changing circumstance related to internal/external factors. Exhibits flexibility dealing with changes in scheduling processes and procedures.
• Schedules /Reschedules appointments as requested and document reason for reschedule as well as maintain email communications with all staff members.
• Communicates clearly and effectively in a timely manner with patients, families and hospital staff.
• Receives and returns all communication in a professional, courteous, and confidential manner.
• Performs other confidential administrative duties as needed.
• Disseminates schedules as requested to the appropriate hospital staff.
• Completes appointment bookings, reviews patients not seen and reschedules as needed.
• Brings scheduling problems or patient’s concerns to the attention of the appropriate supervisor.
• Receives all calls in a professional and courteous manner.
• Observes and follows policies and procedures of inpatient services.
• Schedules Clinic appointments, reschedules as needed.
• Assists administration with special projects.
• Performs other administrative duties as needed.
• Demonstrates time management skills and assists in general departmental organization.

Requirements

Formal education required:

Bachelor’s Degree preferred

Previous hospital or physician’s office experience.

Scheduling and data entry experience preferred.

Knowledge and Abilities

• Able to read, write and speak the English language.
• Able to work as a member of a team.
• Detail oriented and strong customer service skills.
• Excellent communication and organizational skills.
• Proficient in Microsoft Office Applications.

Summary

Join our fabulous team of professionals where big hearts help little patients!

WeRECOGNIZEability andREWARDexcellence. We offer a competitive salary and generous benefits:

Excellent individual/family benefitsGenerous paid time offTuition reimbursementLife insuranceFlexible spending accounts403(b) retirement plan

St. Mary’s Healthcare System for Children is committed to nurturing a compassionate environment that welcomes all children, young adults, families, and staff; built on the belief that what makes us different makes us stronger, and provides unity throughout our community.

St. Mary’s Healthcare System for Children is an Equal Opportunity Employer
M/F/D/V/SO

Additional Information