Scheduling Coordinator (Full-Time)

ESI Security Services; Reno (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

ESI Security Services in Reno, NV is seeking a Scheduling Coordinator to organize staff rosters and coordinate daily operations. The role requires strong multi-tasking, clear communication, and solid organizational skills to keep scheduling and related tasks running smoothly.

You will follow company policies, schedule shifts, handle inquiries, prepare reports in our system, and assist with other office duties.

Qualifications

• High school diploma or GED.
• 1+ years scheduling experience preferred.
• 3+ years office experience preferred.

Responsibilities

• Follow ESI and Scheduling Policies and Procedures.
• Schedule all staff timely, including open shifts weeks out.
• Check orders daily and enter them as needed.
• Answer incoming calls and schedule or advise.
• Prepare documents and reports in our electronic system.
• Process call-offs and arrange coverage promptly.
• Maintain a positive office attitude and cooperate with others.
• Read texts and emails, and pass down information between shifts.
• Learn employees' availability to improve scheduling.
• Understand client needs to match staff appropriately.
• Assist with other office duties as required.

Skills

Multi-tasking

Communication

Organizational skills

Interpersonal skills

Education

High School Diploma or GED

Tools

Scheduling Software

Office Software

Job description

Scheduling Coordinator

We are recruiting for professional and reliable Schedulers. In order to excel in this position, all candidates should be able to multi-task in stressful conditions with little supervision. In addition to being an excellent communicator, the ideal candidate will also demonstrate superb organizational and interpersonal skills. Providing these services in an effective manner will ensure that Scheduling and other operations are maintained efficiently.

Essential Job Functions

• . Follow ESI and Scheduling Policies and Procedures
• . Schedule all staff appropriately and timely ensuring that any open shifts are a week or further out
• . Check all orders daily. Enter them when needed
• . Answer all incoming calls understanding the needs of the person on the line and schedule them as they are available or answer any questions they may have
• . Prepare documents and reports in our electronic system.
• . Process all call offs as they occur. Finding coverage as needed in a timely manner.
• . Maintain a positive attitude within the office, work well with others.
• . Read all texts, emails and pass down information that is created, sent out or received during the time you are away from the office.
• . Learn each employee’s availability and other responsibilities to better schedule them.
• . Understand the needs of the client to best schedule staff that will meet said needs.
• . Assist when needed for any other office duty.

Requirements

• . Ability to multi-task.
• . Have good customer and employee relations skills
• . Must be able to communicate in an effective and positive manner
• . Be able to take initiative and present new ideas
• . Take direction and adapt to new changes
• . Must have good reading and grammar skills
• . Know how to prioritize
• . Handle stress in a professional manner
• . Efficient with computers and software programs

Education/Other Skills

• . High School Diploma or GED
• . 1+ years of Scheduling experience preferred
• . 3+ years of Office experience preferred

As the leading private security provider in the Northern Nevada area, the ESI Security Services family has been assisting Northern Nevada and California for the past twenty years. Originally established as Events Services, Inc. by owner Mike Hendi in 1989, the company had only a handful of employees and one company vehicle. Since its inception, Events Services has grown to include over 450 employees, a vast array of services, and a fleet of over 50 company vehicles. ESI Security Services, which started as the patrol division of Events Services, Inc., has become its own company and has taken over all security aspects ranging from onsite security to patrol inspection services. Events Services, Inc. now specializes in services such as ticket taking, ushers, and many other special event services. Our services start from the time you pick up the phone to speak with our professional and friendly office team to the training of our quality officers that work at your site. We know that our success depends on your success, so we work closely with you to get every detail right. When you need security, we want you to think ESI. When you choose ESI, we want you to think exceptional.

PILB # 700 CA PPO # 16693