Billing and Front Desk Coordinator

Grove Gallery & Interiors; Boise (ID); On-site; USD 28,000 - 33,000; Part time

Job summary

Explore Wellness is seeking a part-time Billing & Front Desk Coordinator for our chiropractic practice in Boise. The role offers a flexible schedule, approximately 8–24 hours per week, with compensation between $20–$24 per hour DOE.

You will handle patient billing, insurance claims, front-desk duties, and general office tasks in a small, family-focused team. The ideal candidate is detail-oriented, organized, and a strong communicator who enjoys helping people.

Qualifications

• Detail-oriented and comfortable with numbers and paperwork.
• Organized and able to follow through on tasks.
• Strong written and verbal communicator.
• Friendly, professional, and enjoys helping people.
• Able to maintain confidentiality and handle sensitive patient information.
• Team player who contributes to a positive office environment.

Responsibilities

• Manage day-to-day patient billing and insurance-related tasks.
• Submit and track insurance claims.
• Review accounts, payments, and outstanding balances.
• Research reasons for claim denials and apply resolutions.
• Follow up with insurance companies on unpaid or delayed claims.
• Communicate billing questions and account issues with patients and insurers.
• Maintain accurate patient and financial records.
• Assist with other administrative and office projects.

Skills

Billing

Front desk

Customer service

Communication

Tools

Practice management software

Billing software

Job description

Part-Time | 8–24 hours/week | Flexible Schedule

Do you love details, organization, and helping people? Are you the kind of person who notices when something doesn\'t quite add up—and enjoys figuring out why?

Explore Wellness is looking for a Billing & Front Desk Coordinator to join our small, close-knit team! This is a part-time position with a flexible schedule, and we\'re happy to discuss the number of hours that work best for the right person—approximately 8–24 hours per week.

Our practice is a family-focused chiropractic office where we care deeply about our patients, our community, and creating a positive experience for everyone who walks through our doors. We\'re looking for someone who is dependable, detail-oriented, friendly, and excited to be part of a great team.

What You\'ll Do

• Manage day-to-day patient billing and insurance-related tasks
• Submit and track insurance claims
• Review accounts, payments, and outstanding balances
• Work insurance claim denials and rejected claims, including researching the reason for denial and troubleshooting issues to determine the appropriate resolution
• Follow up with insurance companies regarding unpaid, denied, or delayed claims
• Communicate with insurance companies and patients regarding billing questions and account issues
• Identify and resolve billing discrepancies and other account issues
• Maintain accurate patient and financial records
• Assist with other administrative and office projects as needed

Front Desk & Patient Experience

Welcome patients with a warm, friendly attitude

Answer phones, texts, and emails

Schedule and confirm appointments

Check patients in and out

Collect payments and assist with account questions

Help keep the office organized and running smoothly

Provide excellent customer service to our patients and families

We\'re Looking For Someone Who Is

Detail-oriented and comfortable working with numbers and paperwork

Organized and able to follow through on tasks

A strong communicator—both written and verbal

Friendly, professional, and genuinely enjoys helping people

Comfortable multitasking and shifting between different responsibilities

Dependable and able to work independently

Comfortable learning new software and systems

Able to maintain confidentiality and handle sensitive patient information appropriately

A team player who contributes to a positive office environment

Previous medical billing, chiropractic office, or healthcare administrative experience is a plus, but we\'re willing to train the right person.

Why Work With Us?

We think working for a small, local practice has some pretty great perks:

Flexible part-time schedule — let\'s talk about what works for you

A small, supportive team where your work actually matters

A positive, welcoming, family-oriented environment

The opportunity to build relationships with patients and their families

Variety in your work—billing, front desk, and office responsibilities

Less of the corporate bureaucracy and more opportunity to make a difference

A workplace that values teamwork, communication, and work-life balance

The chance to be part of a practice that is genuinely invested in the health and well-being of our community

Schedule

8–24 hours per week, with flexibility in determining the schedule for the right candidate.

We\'re open to discussing different scheduling options and want to find an arrangement that works well for both you and our practice. The schedule will be set once it is agreed upon.

Compensation

$20-24/hour DOE

To Apply

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Please answer the following questions

Are you able to collect payments and explain account balances to patients? *

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Are you comfortable communicating with insurance companies about unpaid or denied claims, or would you be after being trained? *

Yes

No

Can you reliably handle and maintain confidential patient information? *

Yes

No

Can you multitask between phone, email, scheduling, and billing duties during a shift? *

Yes

No

Would you pass a background check? *

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Do you have experience using practice management or billing software, or are you comfortable learning it? *

Yes

No

Are you available to work between 8 and 24 hours per week? *

Yes

No

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