Scheduling Coordinator (Entry-Level)

Katapult; Saint Paul (MN); On-site; USD 36,000 - 48,000; Full time

Job summary

Katapult seeks a Scheduling Coordinator to support a healthcare organization, focusing on arranging appointments, answering inquiries, and maintaining scheduling records. The role targets recent graduates or early-career professionals who enjoy helping people and staying organized within a fast-paced environment.

Responsibilities include coordinating schedules, providing professional customer service via phone and email, and supporting billing and documentation processes as part of daily

Qualifications

• Bachelor's degree required.
• Experience in scheduling, healthcare administration, or customer support is a plus.
• Strong communication and organizational skills are essential.

Responsibilities

• Coordinate appointments, schedules, and client communication.
• Provide friendly, professional customer service through phone and email interactions.
• Answer questions and provide updates regarding appointments and services.
• Maintain accurate records and update scheduling information within internal systems.
• Support documentation, billing coordination, and administrative processes.
• Follow up with clients to ensure scheduling needs are addressed.
• Communicate with internal teams to resolve scheduling conflicts or service concerns.
• Help maintain an organized and efficient scheduling process throughout daily operations.

Skills

Customer-focused mindset

Organization

Attention to detail

Problem-solving

Professionalism

Adaptability

Education

Bachelor's degree

Job description

Bachelor’s Degree Required to Apply

Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the nation’s top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations that want to find their next generation of talent.

The Job: Scheduling Coordinator

We are currently seeking an entry-level Scheduling Coordinator to support a healthcare organization focused on delivering a positive client experience. This role is ideal for recent graduates or early-career professionals who enjoy helping people, staying organized, and working in a fast-paced environment.

In this position, you will help coordinate appointments, communicate with clients, and support day-to-day scheduling operations while serving as a key point of contact for customers. This is a great opportunity for candidates looking to build professional experience in healthcare administration, customer support, or operations. Competitive pay, benefits, and long-term growth opportunities are available.

What You Will Be Doing as a Scheduling Coordinator:

• Coordinate appointments, schedules, and client communication
• Provide friendly, professional customer service through phone and email interactions
• Answer questions and provide updates regarding appointments and services
• Maintain accurate records and update scheduling information within internal systems
• Support documentation, billing coordination, and administrative processes
• Follow up with clients to ensure scheduling needs and requests are addressed
• Communicate with internal teams to help resolve scheduling conflicts or service concerns
• Help maintain an organized and efficient scheduling process throughout daily operations

What We’re Looking For in a Scheduling Coordinator:

• Customer-focused mindset: Professional, friendly, and responsive when assisting clients
• Organization: Able to manage multiple schedules, priorities, and follow-up tasks
• Attention to detail: Accurate when handling records, scheduling updates, and documentation
• Problem-solving: Comfortable handling changes, questions, and scheduling conflicts
• Professionalism: Maintains a positive attitude and composure in fast-paced situations
• Adaptability: Comfortably learning new systems and adjusting to changing priorities

Requirements

• Bachelor’s degree

Katapult Network is an equal opportunity employer and celebrates diversity in all forms. People of all identities and backgrounds are encouraged to apply.

We’re social! Follow us on:

Instagram: @katapultnetwork
Facebook: Katapult Network
LinkedIn: Katapult Network

Other job titles we would consider: Scheduling Assistant, Patient Services Representative, Administrative Assistant, Front Desk Receptionist, Client Services Coordinator, Office Assistant, Customer Support Specialist, Operations Assistant