Scheduling Coordinator, Diagnostic Imaging - 24h Days

Sturdy Health; Attleboro (MA); On-site; USD 27,000 - 41,000; Part time

Job summary

Sturdy Memorial Hospital is seeking a Scheduling Clerk for Imaging to ensure prompt, courteous, and accurate appointment scheduling. You will coordinate with imaging technologists, providers, and patients to keep exams on track.

The role requires at least 2 years of medical experience, excellent English communication, strong organization, and the ability to multi-task in a fast-paced environment. Familiarity with EMR systems (Meditech/Cerner preferred) is a plus.

Qualifications

• Minimum 2 years of medical experience in a hospital setting.
• Excellent verbal and written English communication.
• Strong organizational and multitasking abilities.
• Detail oriented with ability to work independently.
• Proficient with basic office technology and scheduling tasks.

Responsibilities

• Monitors and schedules imaging exams via EMR and scheduling pools.
• Coordinates with imaging technologists and providers to ensure timely exams.
• Notifies patients and providers of appointment details and requirements.
• Addresses scheduling issues and follows up as needed.
• Ensures insurance preauthorization information is documented.

Skills

Medical experience

Communication

Organization

Problem solving

Office tech proficiency

Education

High school diploma

Tools

EMR systems

Meditech

Cerner

Job description

Scheduled Weekly Hours: 24
Flexible days from 8am-4:30pm
Responsible for the prompt, courteous and accurate scheduling of patient appointments.

Required Skills/Qualifications/Training/Experience

• Minimum 2 years of medical experience, preferably in a hospital-based Imaging department
• Excellent command of verbal and written English
• Excellent communication, customer service and organization skills in interacting with various members of the healthcare team and/or patients
• Detail oriented with the ability to work independently and prioritize as needed
• Ability to problem solve and address scheduling related issues
• Proficiency in technology, including computer, scanner, phone, fax and copy machines
  

Preferred Skills/Qualifications/Training/Experience

• Familiarity with medical terminology, preferably Imaging related
• Familiarity with Meditech
• Prior experience with Cerner a plus
  

Educational Requirements

• High school diploma
  

License/Certification

• N/A
  

Essential Job Functions (List the specific duties of this job – try to group, no more than 25):

• Monitors fax work queue for incoming requests from non-Sturdy providers and schedules examinations with provider's office/patients.
• Works with Imaging technologists to ensure appropriate scheduling of exams/procedures.
• Coordinates multiple exam requests to ensure exams are performed in a timely fashion.
• Displays ability to multi-task and follow-up on work in progress.
• Responsible for general and secondary tasks as needed or assigned.
• Utilizing the EMR and working from a scheduling request pool, processes requests to book patients for their imaging/EEG studies.
• Notifies referring provider of any issues/questions that may arise in the booking process and works to resolve any issues.
• Confirms that appropriate insurance preauthorization have been obtained and documents detailed information.
• Contacts patients via telephone to inform them of their scheduled appointment date(s) and time(s). Relays any appropriate exam requirements and/or preps.
• Notifies referring provider's office via pool of patient's appointment information.
• Answers incoming calls and assists patients and referring provider offices in booking examinations.
  

Age Specific Criteria:

Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.

Ability to Meet Job Performance Expectations:

Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.
Salary Range: $19.85-$30.05

Salary Range Details

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value Sturdy Health’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.
Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.