Scheduling Coordinator

Wichita Family Dental; Wichita (KS); Presencial; USD 21.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Descripción de la vacante

Wichita Family Dental is seeking a Scheduling Coordinator to join our Front Office team in Wichita, KS. The role focuses on managing appointments, maintaining records, and delivering exceptional patient service.

Schedule Monday through Saturday, report to Liberty Collins, and earn an hourly rate based on experience. Requires a high school diploma and 1+ year dental office experience; benefits include PTO and health coverage. Work in a modern, patient-focused practice.

Formación

• High School Diploma or GED required.
• 1+ years of dental office experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a team-oriented environment.

Responsabilidades

• Schedule, reschedule, and confirm appointments efficiently.
• Communicate appointment details to clients/patients.
• Maintain updated appointment and contact records.
• Ensure schedules are optimized to prevent conflicts or delays.
• Send reminders and follow-ups to clients/patients.
• Address scheduling issues and resolve conflicts professionally.
• Collaborate with staff for seamless coordination.
• Provide excellent customer service and respond to inquiries.

Educación

High School Diploma/GED

1+ years dental experience

Herramientas

Scheduling software

Office tools

Descripción del empleo

Scheduling Coordinator

Department: Front Office

Employment Type: Full Time

Location: Wichita, KS

Reporting To: Liberty Collins

Compensation: $15.00 - $23.00 / hour

Description

The Scheduling Coordinator is responsible for managing and optimizing our scheduling processes. This role is essential in ensuring smooth operations by coordinating appointments, maintaining accurate records, and providing excellent customer service. This role is crucial in maintaining an organized and efficient scheduling system while ensuring a positive experience for clients or patients.

Schedule Monday through Saturday

Key Responsibilities

• Schedule, reschedule, and confirm appointments efficiently.
• Communicate with clients, patients, or customers regarding appointment details.
• Maintain updated records of appointments and contact information.
• Ensure schedules are optimized to prevent conflicts or delays.
• Send reminders and follow-ups to clients or patients.
• Address scheduling issues and resolve conflicts professionally.
• Collaborate with staff to ensure seamless coordination.
• Provide exceptional customer service and assist with inquiries.

Skills, Knowledge and Expertise

Required Skills & Abilities:

• Attention to detail.
• Strong customer service skills.
• Must be able to work in a team-oriented environment.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in scheduling software and office tools.
• Ability to multitask and work efficiently under pressure.

Education and Experience:

• High School Diploma/GED
• 1 + years of dental experience

Physical Requirements:

• Ability to sit, stand, and walk for extended periods throughout the workday
• Occasional lifting, moving, or carrying of items up to 25 pounds (e.g., office supplies, small equipment)
• Ability to bend, reach, and perform light physical tasks related to office organization and maintenance
• Comfortable working in a clinical environment, including proximity to dental procedures, instruments, and equipment

Benefits

• Competitive hourly rate based on experience
• Paid Time Off (PTO)
• Medical, dental, and vision insurance options
• 401(k) with employer matching
• Professional development and growth opportunities
• Supportive, team-oriented work environment
• Modern technology and well-equipped operatories