Scheduling Coordinator

Penmarc Inspired Spaces, LLC; Raleigh (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical and dental benefits

Disability & 401K

9 paid holidays

Education opportunities with Wake Tech

Training and support

Job summary

Penmarc Inspired Spaces, a premier installer of custom-designed organized spaces, seeks a Scheduling Coordinator to support our installation team nationwide. You will schedule the field crew and communicate with clients, handling data entry, routing, and customer support in a fast-paced environment.

Ideal candidates have customer service experience and proficiency with Outlook, Excel, Word, and Salesforce is a plus. Competitive benefits and ongoing education opportunities are offered.

Qualifications

• Previous customer service experience
• Routing or scheduling experience preferred
• Salesforce experience a plus
• Proficient with Outlook, Excel & Word
• Strong prioritization and detail orientation
• Ability to work in a fast-paced environment

Responsibilities

• Schedule and support field team across the country; interact with clients and customers.
• Handle data entry, customer service, routing and field support via phone, email and database.

Skills

Customer service

Routing & scheduling

Salesforce

Microsoft Office

Prioritization & detail

Fast-paced environment

Tools

Salesforce

Outlook

Excel

Word

Job description

Penmarc Inspired Spaces is a premier service provider for the installation of custom-designed spaces that inspire organized lifestyles. Working with products chosen by the customer, our team of professional installers brings the project to life by creating spaces that will leave clients refreshed, excited and ready to organize.

Penmarc is currently seeking aScheduling Coordinator to support our installation team.

Shift:Monday through Friday: 8am-5pm

What you will be doing!

As a Scheduling Coordinator, you will be responsible for scheduling and supporting our field team across the country and interacting with our clients and customers. There is a wide range of essential functions from data entry to customer service as well as routing and field support. We manage our operations through phone calls, emails and our customer database.

Qualifications:

• Previous Customer Service experience
• Previous experience with routing, scheduling or dispatching a plus
• Prior experience with Salesforce a plus
• Efficient in Microsoft Office software applications (Outlook, Excel & Word specifically)
• Ability to prioritize and organize effectively with a keen sense to detail
• Ability to work in a fast-paced, high-pressure environment to make decisions and solve problems

What We Offer:

• $38,000 annual starting salary
• Full benefits including medical, dental, short & long term disability, 401K
• A competitive work life balance program
• 9 paid company holidays a year
• Continuing education opportunities through our partnership with Wake Tech Community College and Campbell University.
• Extensive training and support

What We Stand For

What you do matters! Experience Penmarc's employee-first culture where you are appreciated, valued, and empowered to work together for a higher purpose living out our 5 Core Company Values:

• Spirit of Excellence
• Innovate to Elevate
• We Before Me
• Grace Through Generosity
• Doing the Right Thing

EEO Statement

• Equal Employment Opportunity has been, and will continue to be, fundamental principle at Penmarc, where employment is based upon qualifications without discrimination because of race, color, religion, sex, age, national origin, sexual orientation, disability as defined by the Americans with Disabilities Act, or any other protected characteristics as established by law. Title II of the Genetic Information Nondiscrimination Act of 2008 protects applicants and employees from discrimination based on genetic information in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment as described by law.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Penmarc Inspired Spaces is a premier service provider for the installation of custom-designed spaces that inspire organized lifestyles. Working with products chosen by the customer, our team of professional installers brings the project to life by creating spaces that will leave clients refreshed, excited and ready to organize.

Penmarc is currently seeking aScheduling Coordinator to support our installation team.

Shift:Monday through Friday: 8am-5pm

What you will be doing!

As a Scheduling Coordinator, you will be responsible for scheduling and supporting our field team across the country and interacting with our clients and customers. There is a wide range of essential functions from data entry to customer service as well as routing and field support. We manage our operations through phone calls, emails and our customer database.

Qualifications:

• Previous Customer Service experience
• Previous experience with routing, scheduling or dispatching a plus
• Prior experience with Salesforce a plus
• Efficient in Microsoft Office software applications (Outlook, Excel & Word specifically)
• Ability to prioritize and organize effectively with a keen sense to detail
• Ability to work in a fast-paced, high-pressure environment to make decisions and solve problems

What We Offer:

• $38,000 annual starting salary
• Full benefits including medical, dental, short & long term disability, 401K
• A competitive work life balance program
• 9 paid company holidays a year
• Continuing education opportunities through our partnership with Wake Tech Community College and Campbell University.
• Extensive training and support

What We Stand For

What you do matters! Experience Penmarc's employee-first culture where you are appreciated, valued, and empowered to work together for a higher purpose living out our 5 Core Company Values:

• Spirit of Excellence
• Innovate to Elevate
• We Before Me
• Grace Through Generosity
• Doing the Right Thing

EEO Statement

• Equal Employment Opportunity has been, and will continue to be, fundamental principle at Penmarc, where employment is based upon qualifications without discrimination because of race, color, religion, sex, age, national origin, sexual orientation, disability as defined by the Americans with Disabilities Act, or any other protected characteristics as established by law. Title II of the Genetic Information Nondiscrimination Act of 2008 protects applicants and employees from discrimination based on genetic information in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment as described by law.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.