Scheduling Coordinator

Baptist Healthcare System; New Albany (IN); On-site; USD 38,000 - 48,000; Full time

Job summary

Baptist Health Medical Group in New Albany, Indiana seeks a Scheduling Coordinator for Cancer Care. You will coordinate patient appointments, tests, and surgical procedures while interfacing with physicians and care teams to ensure a smooth patient journey.

Ideal candidates are organized, detail-oriented, with 1–3 years of clerical experience in a physician's office and familiarity with medical scheduling systems.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of clerical experience in a physician's office preferred.
• Familiarity with medical office systems and scheduling applications preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.

Responsibilities

• Coordinate patient appointments: Schedule physician visits, diagnostic testing, and surgical procedures by phone and in person.
• Manage surgical scheduling: Coordinate complex surgical cases, including procedures requiring collaboration between surgical and plastic surgery teams.
• Collaborate across departments: Work closely with Nurse Navigation, Genetics, Oncology, Surgery Scheduling, Plastic Surgery, Radiology, and other healthcare teams.
• Maintain accurate records: Update patient medical records and scan documentation into OnBase.
• Coordinate insurance authorizations: Obtain the necessary authorizations from insurance companies for scheduled services and procedures.
• Support daily operations: Perform general office duties and help keep the department organized and running efficiently.
• Communicate effectively: Ensure clear, timely communication with patients, providers, and team members to support coordinated care.

Skills

Strong organizational skills

Excellent communication

Customer service oriented

Education

High school diploma or equivalent

Job description

Summary Job Description: Join Baptist Health Medical Group! Scheduling Coordinator - Cancer Care New Albany, Indiana | Full-Time | First Shift

Are you organized, detail-oriented, and passionate about helping patients navigate their healthcare journey? Baptist Health Medical Group is looking for a Scheduling Coordinator to join our Cancer Care team! In this important role, you will help coordinate patient appointments, diagnostic testing, and surgical procedures while working closely with physicians and healthcare professionals to ensure a smooth, supportive experience for our patients.

If you thrive in a fast-paced medical office, enjoy coordinating complex schedules, and take pride in providing excellent service, we encourage you to apply!

What You'll Do

• Coordinate patient appointments: Schedule physician visits, diagnostic testing, and surgical procedures by phone and in person.
• Manage surgical scheduling: Coordinate complex surgical cases, including procedures requiring collaboration between surgical and plastic surgery teams.
• Collaborate across departments: Work closely with Nurse Navigation, Genetics, Oncology, Surgery Scheduling, Plastic Surgery, Radiology, and other healthcare teams.
• Maintain accurate records: Update patient medical records and scan documentation into OnBase.
• Coordinate insurance authorizations: Obtain the necessary authorizations from insurance companies for scheduled services and procedures.
• Support daily operations: Perform general office duties and help keep the department organized and running efficiently.
• Communicate effectively: Ensure clear, timely communication with patients, providers, and team members to support coordinated care.

What We're Looking For

• High school diploma or equivalent required.
• One to three years of clerical experience in a physician's office preferred.
• Familiarity with medical office systems and scheduling applications preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.

Why Join Our Team?

At Baptist Health Medical Group, your work helps connect patients with the care they need. As part of our Cancer Care team, you'll contribute to a collaborative healthcare environment where organization, communication, and compassion make a meaningful difference in the patient experience.

Baptist Health is an Equal Employment Opportunity employer.