Scheduling Coordinator

Symphony Spine and Pain; Jacksonville (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Symphony Spine and Pain in Jacksonville, FL seeks a Medical Scheduler to coordinate patient appointments, verify insurance, and support smooth clinic operations while ensuring patient confidentiality. This role focuses on scheduling, rescheduling, and canceling visits for consultations, procedures, and follow-ups in coordination with healthcare providers.

The ideal candidate has healthcare scheduling or administrative experience, familiarity with EHR systems and insurance processes, strong

Qualifications

• Proven experience in healthcare scheduling or administrative roles
• Knowledge of medical terminology and insurance processes
• Proficiency with EHR systems and healthcare software
• Strong organizational, multitasking, and problem-solving abilities
• Excellent verbal and written communication skills to interact effectively with patients and medical staff
• Attention to detail and the ability to maintain confidentiality in compliance with HIPAA and other healthcare regulations

Responsibilities

• Schedule, reschedule, and cancel appointments for consultations, procedures, and follow-ups
• Coordinate with healthcare providers to optimize time and patient flow
• Handle incoming calls and respond to patient inquiries
• Verify insurance coverage and assist with billing information
• Maintain accurate patient records in electronic health record (EHR) systems

Skills

Healthcare scheduling experience

Medical terminology knowledge

EHR systems proficiency

Microsoft Office

Strong organizational skills

Excellent communication

HIPAA confidentiality

Education

High school diploma or equivalent

Tools

EHR software

Microsoft Office Suite

Job description

A Medical Scheduler coordinates patient appointments, manages healthcare provider schedules, verifies insurance, and ensures smooth clinic operations while maintaining patient confidentiality.

Key Responsibilities

Medical Schedulers are responsible for organizing and managing patient appointments efficiently. Their duties include scheduling, rescheduling, and canceling appointments for consultations, procedures, and follow-ups, while coordinating with healthcare providers to optimize their time and patient flow

They handle incoming calls, respond to patient inquiries, and provide guidance on test preparations or arrival instructions

Job Descriptions, Resumes, and Career Resources

Job Descriptions, Resumes, and Career Resources

Additionally, they maintain accurate patient records in electronic health record (EHR) systems, verify insurance coverage, and assist with billing information

Required Skills and Qualifications

Successful Medical Schedulers typically have:
Proven experience in healthcare scheduling or administrative roles

Knowledge of medical terminology and insurance processes

Proficiency with EHR systems and healthcare software, as well as Microsoft Office Suite

Strong organizational, multitasking, and problem-solving abilities

Excellent verbal and written communication skills to interact effectively with patients and medical staff

Attention to detail and the ability to maintain confidentiality in compliance with HIPAA and other healthcare regulations