Scheduling Coordinator

Tingey Orthodontics; Issaquah (WA); On-site; USD 31,684 - 39,950; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO

Paid holidays

401(k) options

Employee discount

Bonus opportunities

Team bonding

Job summary

Tingey Orthodontics in Issaquah, WA is hiring a Front Desk team member with dental experience. The role involves welcoming patients, scheduling, insurance processing, and coordinating appointments in a fast-paced office.

Day shift, full-time, with compensation ranging from $23 to $29 per hour based on experience. Benefits include medical/dental/vision insurance, PTO, 401(k), and bonus opportunities. Prior orthodontic exposure is a plus.

Qualifications

• Experience in the dental field is a must.
• Prior hands-on dental experience (front desk) is highly preferred.
• Knowledge of Dolphin management is a plus.

Responsibilities

• Greet each patient as they enter the office.
• Acknowledge and schedule patients as they leave.
• Schedule appointments and manage recalls.
• Handle office email and phone communications.
• Enter patient information and insurance details.
• Faxing, emailing xrays and letters to dentists.
• Maintain organized filing of documents.
• Respond to new patient requests for initial consultations.
• Multi-task and manage inbox and recalls.

Skills

Front desk experience

Dental experience

Customer service

Tools

Dolphin management

Job description

Overview

Do you love to laugh and have fun. Do you enjoy meeting new people? Do you want to work for an awesome boss and great team? Tingey Orthodontics has that opportunity for you. If you have orthodontic or dental experience (front desk), then we would love to hear from you! We are looking for a hardworking, dedicated, fun team member to join our team.Experience in the dental field is a must. Prior experience in an Orthodontic setting is even better! Knowledge of Dolphin management is a plus.

Job Type: Full-time

Schedule: Day shiftCompensation: $23-$29 per hour, based on experience

Supplemental Pay: Bonus opportunities

Benefits

• Medical, dental, vision, and life insurance
• PTO and paid holidays
• 401(k) options
• Employee discount
• Bonus opportunities
• Occasional team bonding experience, lunches, and office trips

Responsibilities

• Greet each patient as they enter the office
• Acknowledge each patient and schedule as they leave the office
• Schedule appointments
• Work recall lists monthly
• Respond to new patient request for initial consultation
• Enter new patient information, including insurances and getting fax backs
• Manage office email
• Correctly save and file documents, notes and xrays
• Email new patients and tx letters to dentist
• Email xrays to dentist
• Request xrays from Dentist
• Use of multi-line phone to make, answer, and direct phone calls
• Able to multi task

Experience

• Prior hands-on dental experience (front desk) is highly preferred
• Knowledge of Dolphin management is a plus