Scheduling Coordinator

Cape Cod Healthcare Inc; Hyannis (MA); On-site; USD 52,000 - 76,000; Full time

Job summary

Cape Cod Healthcare is seeking a Scheduling Coordinator to oversee staffing and scheduling in line with budget and patient needs. The role includes handling time records, payroll paperwork, and coordinating communications across departments.

The position requires strong time management, teamwork, and familiarity with scheduling systems; on-call duties include evenings, weekends and holidays. This is a full-time on-site role based in Hyannis, MA.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Proficient with Outlook, Word, Excel and ATSS.
• Knowledge of manpower planning, scheduling methods and practices.
• Strong time management and interpersonal skills.

Responsibilities

• Coordinate staffing and scheduling in line with budget and patient needs.
• Manage employee time records and payroll-related paperwork.
• Serve as central communications contact for staffing issues.
• Prepare reports documenting productivity and quality.
• On-call evenings, weekends and holidays as required.
• Troubleshoot EHR and staffing system issues before escalation.

Skills

Time management

Interpersonal skills

Professional demeanor

Team oriented

Education

High school diploma or equivalent

College degree preferred

Tools

Outlook

Word

Excel

ATSS

Job description

Job Description - Scheduling Coordinator (260902-50012527)

Job Description

Purpose of Position : The Scheduling Coordinator is responsible for overall coordination of staffing and scheduling of CCH & FH Patient Access insuring that budget and patient care requirements are met. Provides assistance with oversight of registration operations within Patient Access. Handles all aspects related to employee time records prior to payroll involvement and the paperwork for payroll adjustments in the event that paychecks are incorrect.

Description

• 1. Handles all aspects related to employee time records. (I.e. sick calls, filling open shifts, sign ups, timecard approvals and daily schedule reconciliation.)
• 2. Functions as the central communication source regarding staffing and scheduling issues.
• 3. Responsible for overall coordination of department staffing and scheduling in line with budget and patient needs.
• 4. Maintains in depth knowledge and understanding of all staffing, budget, union language, scheduling and pay policies and procedures as well as an ability to effectively communicate this understanding.
• 5. Actively participants in related Labor Relations activities/meetings as they pertain to contractual language relevant to Staffing and Scheduling.
• 6. Routinely runs QC reports, edit accounts, develops training materials, and serves as a support to the entire department.
• 7. Work in conjunction with management regarding training all new permanent and temporary Registration staff on all computer programs used in Registration (ATSS, Internet, e-mail and others as adopted for use).
• 8. Prepare and provide required reports to management that document the productivity and quality results of the department.
• 9. Provides support to Revenue Cycle personnel on Access related issues. Daily monitoring and follow up on Access related work lists.
• 10. Assist in monthly staff meeting and participate in hospital committees as required.
• 11. Support management, by providing reporting and documentation to assist with training, disciplines, performance appraisals, and competency performance standard development.
• 12. Responsible for being on-call as scheduled on evenings, weekends and holidays.
• 13. Ability to independently troubleshoot EHR & Staffing system issues prior to escalating to IS and Management Perform other work-related duties and activities as assigned or requested.
• 14. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
• 15. Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization’s culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.

Qualifications

• High School graduate or equivalent, college degree preferred.
• Intermediate computer ability. Outlook, Word, Excel, and ATSS.
• Knowledge of manpower planning, scheduling, methods and techniques, and familiarity with computerized staffing systems preferred.
• Exceptional Time Management Skills
• Team oriented with good interpersonal skills, a positive attitude and professional demeanor

Schedule Details

40 Hours Per Week, Monday-Friday, 8a-4p, Rotating On-Call Weekends and Holidays

Primary Location

Massachusetts-Hyannis

Hiring Pay Range

Hiring Pay Range : $ 0 - $ 0

Thepayrange displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.