Scheduling Coordinator

Southern Dental Implants & Oral Surgery; Hendersonville (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical & Vision

Dental Coverage

EAP

Uniforms Provided

401(k) Plan

HSA with HDHP

Paid Vacation

Holidays

Job summary

Southern Dental Implants and Oral Surgery in Hendersonville, NC is seeking an Oral Surgery Scheduling Coordinator. This in-office, full-time role focuses on greeting patients, answering phones, scheduling appointments, and collecting patient financial responsibility while preparing charts for providers.

The position emphasizes concierge-level service and HIPAA compliance. The ideal candidate has a high school diploma and at least one year of customer service experience, with knowledge of dental

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Understanding of dental terminology.

Responsibilities

• Greets patients, answers phones, schedules appointments.
• Collects patient financial responsibility and prepares patient charts.
• Manages patient flow to reduce wait times; maintains reception area.

Skills

Dental terminology

Customer service

Communication skills

Organizational skills

Typing

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Southern Dental Implants and Oral Surgery
WE ARE HIRING, COME JOIN OUR TEAM

Oral Surgery Scheduling Coordinator

In-office | Full-time
Hendersonville, NC

About the Opportunity

Website: Southern Dental Implant & Oral Surgery Specialists

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.

The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.

Role and Responsibilities

The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Prepares patient charts.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Education and Experience

• High school diploma or equivalent required.
• One year of customer service experience required.

Skills and Abilities

• Understanding of dental terminology.
• Friendly, inviting, and professional personality and presence.
• Basic office skills such as typing and filing.
• Good organizational skills.
• Attention to detail.

Core Benefits & Wellness

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)

Uniforms/Scrubs provided

Financial Well-Being

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w/Company Match

Health Savings Account (HSA) with HDHP health plans

Life Insurance

Basic and Supplemental Life Insurance

Spouse and Child Life Insurance

Time Off, Disability And Leave Of Absence

Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays

Long and Short Term Disability Plans

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, or protected veteran status.

E-Verify Participation Notice:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the appropriate federal agency before taking any action against you, including terminating your employment.

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