Scheduling Coordinator

College of Pastoral Supervision and Psychotherapy; Fayetteville, Northern (NC, KY); Hybrid; USD 35,000 - 55,000; Full time

Job summary

The College of Pastoral Supervision and Psychotherapy in Fayetteville, NC, seeks a dedicated clinic front-office coordinator to oversee front-desk duties and maintain smooth clinic operations.

Responsibilities include scheduling, prior authorizations, coordinating with hospitals and surgeons, processing referrals, insurance verification, and handling patient communications and records in a busy clinical setting.

Qualifications

• Strong communication skills.
• Experience in medical scheduling or surgical coordination.
• Ability to manage multiple priorities in a fast-paced clinical environment with accuracy.

Responsibilities

• Schedule and obtain prior authorizations.
• Coordinate with hospitals, surgeons, and patients.
• Process referrals and verify insurance.
• Handle patient communications and answer phones.
• Manage medical records and front-desk tasks.

Skills

Communication skills

Medical scheduling

Surgical coordination

Multitasking

Job description

Overview

This position is responsible for coordinating surgery schedules, authorizations, administrative/clerical support and all other front office duties to ensure smooth clinic operations.

Responsibilities

Key responsibilities include scheduling and obtaining prior authorizations for procedures, coordinating with hospitals, surgeons, and patients, processing referrals, and insurance verification. In addition, the role serves as a clinic secretary by handling patient communication, answering phones, managing medical records, and supporting front-desk tasks as needed.

Qualifications

The ideal candidate has strong communication skills, experience in medical scheduling or surgical coordination, and the ability to manage multiple priorities in a fast-paced clinical environment while maintaining accuracy and professionalism.