Scheduling Coordinator

Westerwood; Columbus (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Top-rated 5-star facility

STNA Career Ladder program

Scholarship opportunities and tuition/

Job summary

Westerwood is a premier senior living community seeking a Scheduling Coordinator to manage staff schedules, arrange coverage when plans change, and coordinate resident medical appointments. The role collaborates with nursing leadership, participates in the on-call rotation for urgent staffing needs outside scheduled hours, and is a full-time, Monday-Friday position.

The Scheduling Coordinator will create and maintain staffing schedules, coordinate coverage for call-offs and leaves, track

Qualifications

• Active Ohio LPN license or CMA/RMA/CCMA certification.
• At least three years of healthcare experience.
• Experience with scheduling, staffing coordination, or administration is preferred.

Responsibilities

• Create and maintain staffing schedules based on coverage needs, census, and budget guidelines.
• Coordinate coverage for call-offs, PTO, leaves, and open shifts; communicate schedule changes promptly.
• Participate in the on-call rotation, respond to urgent staffing issues, and escalate unresolved coverage needs to nursing leadership.
• Track attendance and timekeeping information and assist with payroll review.
• Arrange resident medical appointments, transportation, and follow-up logistics; communicate details to the care team and families as appropriate.
• Support care team communication and refer clinical matters to licensed nursing staff.

Skills

Organization

Communication

Customer service

Problem solving

Microsoft Office

Scheduling familiarity

Education

Ohio LPN license or CMA/RMA/CCMA certification

Tools

Microsoft Office

Scheduling systems

Payroll systems

Job description

Westerwood is a premier senior living community and proud 5-star facility seeking a Scheduling Coordinator to keep staff schedules current, arrange coverage when plans change, and coordinate resident medical appointments. This role works closely with nursing leadership and participates in an on-call rotation for urgent staffing needs outside scheduled hours. This position is full-time and is regularly scheduled during business hours, Monday-Friday.

Job Duties

• Create and maintain staffing schedules based on coverage needs, census, and budget guidelines.

• Coordinate coverage for call-offs, PTO, leaves, and open shifts; communicate schedule changes promptly.

• Participate in the on-call rotation, respond to urgent staffing issues, and escalation unresolved coverage needs to nursing leadership.

• Track attendance and timekeeping information and assist with payroll review.

• Arrange resident medical appointments, transportation, and follow-up logistics; communicate details to the care team and families as appropriate.

• Support care team communication and refer clinical matters to licensed nursing staff.

Qualifications

• A current, active Ohio LPN license or certified as a nationally recognized Medical Assistant (CMA, RMA, CCMA, or equivalent).

• At least three years of healthcare experience.

• Strong organization, communication, customer service, and problem-solving skills.

• Proficiency with Microsoft Office and the ability to learn scheduling and payroll systems.

• Scheduling, staffing coordination, or administrative experience is preferred; familiarity with senior living and medical terminology is helpful.

• Availability to participate in the on-call rotation.

• LPNs may be assigned nursing duties within their Ohio scope of practice.

WHY SHOULD YOU JOIN THE WESTERWOOD TEAM?

• Competitive pay, pay for experience, and annual pay increases

• We are a top-rated 5-star facility

• Highly tenured staff and management team

• STNA Career Ladder program, scholarship opportunities, andtuition assistance

• Paid holidays, DailyPay (pay on demand), 401k retirement with company match, and more

• Scholarship opportunities and tuition assistance

• Serving seniors for over 45 years

• Named a Top Workplace by CEO Magazine for 10 consecutive years

• Meaningful and rewarding employment

• A work environment that is fun, friendly, supportive, and caring

• Referral bonuses up to $1,000

• No travel required

Westerwood is a friendly nonprofit organization serving a community of vibrant seniors. Our mission is to promote a lifelong journey of personal purpose, for those we serve, by creating a culture of independence, wellness and community.

E.O.E./M/F/H/V