Scheduling Coordinator

Omni Home Services; Chattanooga (TN); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Sales incentives

Career growth opportunities

Job summary

Omni Home Services is hiring a dynamic professional to join our Chattanooga team as a Scheduling, Sales & Marketing Specialist in a hybrid role. You will manage inspection scheduling, handle customer calls, and promote services across digital platforms to drive growth.

The ideal candidate is organized, customer-focused, and comfortable coordinating with inspectors, clients, and real estate professionals. Monday–Friday 8:00–5:00, with occasional changes based on business needs.

Qualifications

• 1+ year experience in scheduling and sales.

Responsibilities

• Scheduling & Customer Service: answer calls and schedule inspections.
• Scheduling with inspectors, clients, and real estate professionals.
• Participate in weekly company meetings.
• Sales & Business Growth: maintain product knowledge and upsell services.
• Follow up with prospective clients to convert inquiries.
• Track and report sales metrics and customer engagement.

Skills

Scheduling

Sales

Communication

Customer service

Organizational skills

Multitasking

CRM systems

Hybrid work

Tools

CRM systems

Job description

Join the fastest-growing home inspection team in the Chattanooga region! We are looking for a dynamic and detail-oriented professional who can manage scheduling operations while also driving sales and marketing efforts. This hybrid role requires someone who is highly organized, customer-focused, and creative in promoting our services across digital platforms.

The ideal candidate is comfortable handling customer calls, closing sales, and managing inspection schedules while sharing engaging content to increase brand awareness.

Key Responsibilities

• Scheduling & Customer Service
• Answer phone calls promptly and professionally.
• Schedule inspections efficiently through calls, texts, and emails.
• Communicate clearly with inspectors, clients, and real estate professionals.
• Actively participate in weekly company meetings.
• Sales & Business Growth
• Maintain product knowledge to recommend and sell appropriate services.
• Follow up with prospective clients and convert inquiries into booked inspections.
• Implement direct sales strategies to maximize profitability.
• Track and report sales metrics and customer engagement.

Requirements & Skills

• (Preferred) 1+ year experience in scheduling, sales.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• CRM systems.
• Comfortable working independently in a hybrid role.

Schedule

• Monday-Friday, 8:00 AM to 5:00 PM, with hours subject to change based on business needs.

Why Join Us?

• Be part of a growing business with a mission to support homebuyers and homeowners.
• Hybrid role with opportunities for both office and remote work.
• Competitive pay with performance bonuses and sales incentives.
• Career growth and professional development opportunities.
• Collaborative and supportive team environment.