Scheduling Coordinator

STEPS Behavioral Health; Baltimore (MD); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO and holidays

Job summary

STEPS Behavioral Health in Baltimore is seeking an experienced Staffing Coordinator to manage ABA staffing, coordinate client sessions, and optimize staff assignments across locations.

This hybrid role combines in-office collaboration at our Pikesville location with remote work, requires strong organization, and offers competitive pay plus PTO and health benefits.

Qualifications

• 2+ years of staffing coordination experience (ABA therapy strongly preferred).
• Familiarity with ABA therapy roles and terminology (RBTs, BCBAs, caseload, session notes, etc.).
• Strong organizational skills and attention to detail.
• Comfortable working with scheduling platforms and client management software.
• Ability to prioritize in a fast-paced, evolving environment.
• Hybrid work flexibility (2-3 days in office in Pikesville).
• Competitive salary based on experience.
• PTO, paid holidays, health, dental, and vision insurance.

Responsibilities

• Coordinate staff schedules and client sessions across multiple locations and service areas.
• Ensure appropriate client-BCBA matches based on skill, availability, and location.
• Collaborate with clinical and administrative teams to understand staffing needs and caseload requirements.
• Monitor staffing levels and proactively address gaps or scheduling challenges.
• Maintain accurate and up-to-date records using internal scheduling and case management systems.
• Communicate effectively with BCBAs and Admin team to ensure smooth scheduling transitions.
• Support onboarding of new BCBA’s as it relates to initial client placements.
• Track employee availability, PTO, and time-off requests in relation to client coverage.
• Approve and book travel for hybrid BCBAs.

Skills

Staffing coordination

ABA terminology

Organization

Scheduling software

Prioritization

Hybrid work

Tools

Scheduling platforms

Client management software

Job description

Job Title: Experienced Staffing Coordinator - ABA Therapy (Hybrid)

Schedule: Full-time | Hybrid (In-Office & Remote)

About Us:

At STEPS, we are committed to delivering compassionate and evidence-based Applied Behavior Analysis (ABA) therapy to children and families. Our team thrives on consistency, collaboration, and care - and we’re looking for an experienced Staffing Coordinator to help us match the right professionals with the right clients, supporting both their growth and our mission.

Position Overview:

We are seeking a highly organized and proactive Staffing Coordinator with experience in ABA therapy staffing. In this role, you will manage caseload assignments, optimize staff schedules, and serve as a vital communication bridge between team members and families. This is a hybrid position, with a mix of remote work and in-office collaboration at our Pikesville, MD location.

What You’ll Do:

• Coordinate staff schedules and client sessions across multiple locations and service areas


• Ensure appropriate client-BCBA matches based on skill, availability, and location


• Collaborate with clinical and administrative teams to understand staffing needs and caseload requirements


• Monitor staffing levels and proactively address gaps or scheduling challenges


• Maintain accurate and up-to-date records using internal scheduling and case management systems


• Communicate effectively with BCBAs and Admin team to ensure smooth scheduling transitions


• Support onboarding of new BCBA’s as it relates to initial client placements


• Track employee availability, PTO, and time-off requests in relation to client coverage


• Approve and book all travel for hybrid BCBAs

What We’re Looking For:

• 2+ years of staffing coordination experience (ABA therapy strongly preferred)


• Familiarity with ABA therapy roles and terminology (RBTs, BCBAs, caseload, session notes, etc.)


• Strong organizational skills and attention to detail


• Comfortable working with scheduling platforms and client management software


• Ability to prioritize in a fast-paced, evolving environment


• Positive attitude and team-focused mindset


• Hybrid work flexibility (2-3 days in office in Pikesville)


• Competitive salary based on experience


• PTO, paid holidays


• Health, dental, and vision insurance


• Supportive and mission-driven team culture