Referral & Scheduling Coordinator

Humana Inc; Las Vegas (NV); Remote; USD 39,000 - 50,000; Full time

Job summary

Join a leading healthcare company as a Referral and Scheduling Coordinator, where you will play a vital role in scheduling patient appointments and coordinating with healthcare providers. This position offers the chance to impact patient care while working remotely from your home in Nevada or California. Ideal candidates will have a strong understanding of medical terminology and excellent communication skills. With a compensation range of $39,000 to $49,400, this role provides pathways for professional growth and development within a supportive workplace.

Benefits

Flexible scheduling options

Clinical certifications and leadership development programs

Career coaching

Qualifications

• Proficient with medical terminology and Microsoft Office applications.
• Strong professional communication abilities required.
• Experience in a referral or scheduling role preferred.

Responsibilities

• Schedule and pre-register patients for exams and procedures.
• Gather and communicate information to patients and providers.
• Perform moderately complex administrative tasks.

Skills

Medical terminology

Microsoft Office

Professional communication

Knowledge of ICD 10 and CPT coding

Education

High school diploma or equivalent

Bachelor's Degree in Healthcare or Business Administration

Job description

Job Profile

Referral and Scheduling Coordinator 2

Job Level

Representative 2

Become a part of our caring community and help us put health first

The Referral and Scheduling Coordinator schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral and Scheduling Coordinator performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

The Referral and Scheduling Coordinator gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Use your skills to make an impact

Required Qualifications

• High school diploma or equivalent education
• Proficient with medical terminology
• Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
• Knowledge with Electronic Medical Records & referral prior authorization process
• Excellent professional communication abilities, at all levels within the organization and with patients, at all times

Preferred Qualifications

• A minimum of 1 year experience in referral or scheduling role or equivalent experience
• Bachelor's Degree in Healthcare or Business Administration
• Insurance knowledge
• Knowledge of ICD 10 and CPT coding

Additional Information

• Remote Role
• Incumbent must be located in Nevada or California

Work at Home Statement

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$39,000 - $49,400 per year

Referral Bonus Information

This requisition is not eligible for a referral bonus.

About us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.