Scheduling Coord 2 - Neurosurgery

Baylor Scott & White Health; Irving (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Tuition Reimbursement

PTO accrual Day 1

Job summary

Baylor Scott & White Health in Irving, TX is seeking a Neurosurgery Scheduling Coordinator to manage scheduling of pre-operative and post-operative patient appointments, diagnostic testing, procedures, and consultations, ensuring a seamless, patient-centered experience.

This role serves as a vital link between patients, providers, and care teams, promoting timely access to care, clear communication, and continuity throughout the patient's surgical journey.

Qualifications

• Excellent communication and interpersonal skills.
• Strong multitasking and prioritization abilities.
• Ability to maintain confidentiality and comply with HIPAA requirements.

Responsibilities

• Schedule and coordinate pre-operative and post-operative appointments, testing and procedures.
• Contact patients to confirm dates and times and communicate changes.
• Update and maintain patient charts and share information with physicians as requested.
• Enter appointment data in databases and prepare standard documents (Word/Excel).
• Gather clinical data from external offices for charting and follow-up.
• Distribute chart information to coordinators and physicians as needed.

Skills

Communication

Multitasking

Time management

Confidentiality

Teamwork

Education

HS Diploma/GED

Tools

Word

Excel

Job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values Are

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The primary responsibility of the Neurosurgery Scheduling Coordinator is to coordinate and manage the scheduling of pre-operative and post-operative patient appointments, diagnostic testing, procedures, and consultations while ensuring a seamless, patient-centered experience. This role serves as a vital link between patients, providers, and care teams, promoting timely access to care, clear communication, and continuity throughout the patient's surgical journey.

Essential Functions Of The Role

• Schedule and coordinate multiple appts/procedures/testing for patients including transplant evaluation, waiting list, post care (evaluation includes 20 separate appts which must be coordinated within one week).
• Contact patient before and after appointment is scheduled to confirm date and times.
• Make changes to patient's schedule as needed (i.e. cancellation and rescheduling).
• Establish, maintain, and update patient's chart for visit and send patient information to appropriate physician offices for appts, as requested.
• Input patient appts and information in appropriate databases (1-4).
• Prepare a wide variety of word processing tasks for correspondence to patients and department data (Word and Excel).
• Gather patient clinical data from outside offices as needed for chart, appts, and patient followup.
• Chart incoming patient information and distribute to coordinators and physicians.

Key Success Factors

• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Ability to operate computer, fax, copier, scanner, and telephone.
• Must be able to multitask.
• Ability to follow instructions and respond to upper managements' directions accurately.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team -oriented environment.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and or stressful conditions.
• Must possess the ability to manage change, delays, or unexpected events appropriately.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - 3 Years of Experience