Scheduling & Client Services Leader - Home Health

BAYADA Home Health Care; Baltimore (MD); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Paid holidays

Vacation and sick leave

401k with company match

Growth opportunities

Job summary

BAYADA Home Health Care is actively seeking a Client Services Associate / Scheduling Coordinator to join our Medicare certified Home Health Senior Living Office. This role focuses on superior home care, coordinating services and handling scheduling issues to ensure client satisfaction.

The ideal candidate will have a bachelor's or associate degree, familiarity with Medicare/OASIS, strong communication skills, and a drive to grow within a supportive, national provider known for stable employment

Qualifications

• Bachelor's degree or Associate's degree required or preferred.
• Experience with Medicare and OASIS is a plus.
• Medical office or home care experience preferred.
• Demonstrated history of increasing responsibilities.

Responsibilities

• Provide superior customer service and quality home care.
• Coordinate client services and resolve scheduling issues.
• Manage your Client Services Manager caseload.
• Build relationships with clients, referral sources, payors and community organizations.
• Develop strong, communicative relationships with the team.
• Monitor admissions, Medicare % and referrals metrics.
• Partner with Clinical Managers to supervise field employees.

Skills

Communication skills

Interpersonal skills

Supervisory experience

Ambition to grow

Goal achievement

EMR proficiency

Education

Bachelor's degree or Associate's degree

Tools

EMR system

Job description

BAYADA Home Health Care is actively seeking a Client Services Associate / Scheduling Coordinator to join our Medicare certified Home Health Senior Living Office. This role focuses on superior home care, coordinating services and handling scheduling issues to ensure client satisfaction.

The ideal candidate will have a bachelor's or associate degree, familiarity with Medicare/OASIS, strong communication skills, and a drive to grow within a supportive, national provider known for stable employment