Scheduling Manager, Home Health

bayada home health care; Canton (MA); On-site; USD 49,500 - 60,500; Full time

Benefits offered by this job

Quarterly bonus opportunity

Comprehensive benefits plan

Paid holidays, vacation, and sick leave

401k with company match

Job summary

BAYADA Home Health Care is looking for a Scheduling Manager in Canton, MA, to manage home health care schedules. You will ensure customer service excellence, coordinate client services, and work closely with Clinical Managers. If you have a passion for home health care and strong interpersonal skills, this role could be for you.

Join a dynamic team that emphasizes growth and professional development while enjoying a comprehensive benefits plan including health, dental, and 401k options.

Qualifications

• Prior knowledge of Medicare and OASIS a plus.
• Prior medical office or home care experience preferred.
• Demonstrated record of successfully taking on increased responsibility.

Responsibilities

• Provide superior customer service and quality home care.
• Manage coordination of client services and emergent scheduling issues.
• Partner with Clinical Managers to provide supervision to field employees.

Skills

Strong computer skills

Excellent communication skills

Interpersonal skills

Education

Bachelor degree preferred, Associates minimum

Job description

BAYADA Home Health Care is currently seeking a Scheduling Manager to join our Canton, MA Medicare certified Home Health Visits Office.

If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Responsibilities for a Scheduling Manager:

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
• Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Scheduling Manager:

• Bachelor degree is preferred, Associates at minimum.
• Prior knowledge of/experience with Medicare and OASIS a plus
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Why you'll love BAYADA:

• BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
• Check out our blog: https://www.bayada.com/search?q=Newsweek
• Newsweek’s Best Place to Work for Diversity
• Newsweek’s Best Place to Work for Women
• Newsweek’s Best Place to Work (overall)
• Newsweek’s Best Place to Work for Women and Families
• Glassdoor Best Places to Work
• Forbes Best Places to Work for Women
• Paid Weekly
• Base Salary: $55,000+ /year depending on qualifications
• Quarterly Bonus opportunity up to $3,400/quarter based on metrics met
• Mon-Fri work hours
• AMAZING culture
• Strong employee values and recognition
• Small team at a local office
• Growth opportunities
• BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
• To learn more about BAYADA Home Health Care benefits, https://www.bayada.com/benefits

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.