SCHEDULING CLERK - FULL TIME

WATSON CLINIC ASC LLC; Lakeland (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Watson Clinic Surgery Center in Lakeland, FL is seeking an experienced Scheduling Coordinator to manage operative and endoscopic procedure scheduling, confirming times with physicians and coordinating with Anesthesiology.

The role includes clerical support, patient communications, and assisting with payment arrangements while staying current with scheduling and admission processes.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years of directly related scheduling experience preferred.

Responsibilities

• Schedule operative and endoscopic procedures, ensuring adequate time and checking conflicts for time, equipment, and space.
• Print schedules and fax to physician offices for confirmation; update changes as needed.
• Notify Anesthesiology regarding case times and blocks.
• Coordinate physician block time with Clinical Directors and Manager.
• Provide clerical support and assist patients, including answering phones.
• Promote positive communications with physicians, office staff and coworkers.
• Assist patients with payments and arrange payment plans when necessary.
• Stay updated on scheduling, verification and admission processes to assist patients.

Skills

Scheduling

Clerical skills

Patient communication

Education

High School diploma or equivalent

Job description

Description

Essential Functions

Primary duties in accordance of best practice include:

Scheduling:

1. Schedules operative and endoscopic procedures, providing adequate time, checking privilege list and review any conflicts for time, equipment and space. Responsible for notification process involving newly scheduled cases, add-ons, changes and cancellations.

2. Prints schedule and faxes to appropriate Physician office for schedule case confirmation. Once the schedule had been confirmed; makes the necessary changes.

3. Notifies Anesthesiology regarding specifics case times and block.

4. Coordinates with Clinical Directors and Manager regarding block time. Confers with the Physician's office and makes any necessary changes to the Physician block time as approved by the WCSC Clinical Director.

5. Provides additional clerical support to other areas. Assists in answering the phone and making phone calls to patients.

6. Promotes positive communications with physicians, their office staff and coworkers.

Overall

1. Promotes a positive image of Watson Clinic Surgery Center on a daily basis through interaction with patients and their families, clinical staff and visitors.
2. Assists with patients in regards to any payments throughout the PFS Department. When necessary will create payment arrangements with the patient.
3. Stays up to date on current practices for the scheduling, verification and admission departments in order to better assist patient questions and concerns while at the facility.

Requirements

Required Education and Experience : Education: High School graduate or equivalent

Preferred Education and Experience : Experience: Minimum of (3) years of directly related scheduling