Scheduling Clerk

Epuerto; Reedsport (OR); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare organization in Reedsport, Oregon, seeks a full-time Scheduling Clerk. This role involves scheduling appointments, verifying insurance eligibility, and providing patient support in a professional environment. Candidates should have a high school diploma, one year of relevant experience, and a BLS certification. Attention to detail and proficiency with office equipment are critical for success in this position.

Qualifications

• BLS certification required.
• One year of experience in hospital or medical office preferred.
• Familiar with ICD-10 and CPT coding.

Responsibilities

• Schedule patients for appointments.
• Answer calls efficiently.
• Promote positive customer service.

Skills

Attention to detail

Customer service

Proficient in office machines

Education

High School Diploma

Job description

The Scheduling Clerk is responsible for receiving/scheduling patients as required; supportive functions to promote smooth functioning of the clinic and patient care. Verify eligibility and benefits with patient’s insurance company. Scheduler will handle financial counseling and requests for deposit or payment prior to and immediately after various services.

ESSENTIAL DUTIES:

• Schedules patients for appointments in selected departments.
• Answers phone efficiently and timely.
• Promotes positive customer service including calling to remind patients of scheduled appointments.
• Facilitate daily scheduling for clinical professionals and assist clinicians as needed.
• Maintain good communication regarding scheduled procedures with clinical professionals.
• Ability to do data entry and collect and disburse mail on a daily basis.
• Proficiency in the use of office machines including fax, computer and copy machines
• Record and track statistical information.
• Participate in staff meetings
• Carry out other duties as assigned

QUALIFICATION REQUIREMENTS:

Education and License:

High School Diploma is required.

Certifications:

BLS

Experience:

One year experience in hospital or medical office performing eligibility verification, authorization and scheduling, preferred

Additional Qualifications:

• Able to navigate online websites while processing orders
• Constant attention to detail
• Remain positive while dealing with complex processes and working with multiple departments
• Familiar with ICD-10 and CPT coding as well as Medical Necessity verification

WORK ENVIRONMENT:

Works indoors in an air-conditioned environment.

PHYSICAL DEMANDS:

Frequent use of computer and phone, and other standard office machines. Must be able to stand, sit, stoop, twist, kneel, reach, push, pull using proper body mechanics and move/lift varying amounts of weight to a maximum of 50 lbs.

This is a full-time position and is eligible for benefits.

We are an equal opportunity employer and welcome applications from diverse candidates.