Scheduling & Care Operations Lead

Cornerstone Caregiving; Melbourne (FL); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Health benefits

PTO accrual

Growth Bonus

WOTC Bonus

Phone Stipend

Job summary

Cornerstone Caregiving in Melbourne, FL is seeking a Scheduling Manager to support the office with scheduling, administrative duties, and on-call coverage. You will work with the Recruiting Manager and Operating Director to ensure smooth operations and client satisfaction.

The role requires coordinating caregiver and client schedules in AxisCare, providing general office support, and assisting with intakes while maintaining compliance with state requirements. Travel is limited as needed.

Qualifications

• High school diploma or equivalent degree.
• Associates and/or Bachelor Degree; may substitute Degree requirement with a combination of education/experience; and minimum of two years' experience as Administrator and/or managing sales, customer service, and human resources functions within an office setting.
• Valid driver’s license.
• Valid state required proof of auto insurance.

Responsibilities

• Caregiver management: hiring and terminating caregivers as needed.
• Scheduling: manage client and caregiver schedules via AxisCare.
• General office support for the Operating Director.
• In-home assessments: support intakes and ensure client satisfaction.
• Client care: ensure high-quality service from phone calls to in-home consultations.
• Compliance: adhere to operating standards and state requirements.
• On-call: handle after-hours calls and urgent schedule changes.

Skills

Autonomy

Scheduling experience

Interpersonal skills

Communication skills

Team oversight

Education

High school diploma or equivalent

Associates/Bachelor Degree or combination of education/experience

Tools

AxisCare

Job description

Cornerstone Caregiving in Melbourne, FL is seeking a Scheduling Manager to support the office with scheduling, administrative duties, and on-call coverage. You will work with the Recruiting Manager and Operating Director to ensure smooth operations and client satisfaction.

The role requires coordinating caregiver and client schedules in AxisCare, providing general office support, and assisting with intakes while maintaining compliance with state requirements. Travel is limited as needed.